Eat Sleep Work Repeat
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How should most of us think about the differences between Employee Experience and Employee Engagement. I first spoke to Emma Bridger, https://www.linkedin.com/in/emmabridger/ who is the author of a well respected book on this topic https://amzn.to/3PCPvCx and the founder of the EX Space https://theex.space/home, a learning community focussed on raising the bar in the Employee Experience field. Then I picked the brains of Melanie Wheeler who leads People Communications at Sutherland, https://www.linkedin.com/in/melanie-wheeler-ma/?originalSubdomain=uk a firm widely recommended to me as outstanding in Employee Experience. Get in touch Sign up for the newsletter https://www.makeworkbetter.info/ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Charles Duhigg’s bestseller was the definitive guide to building and sustaining successful habits. His new book, Supercommunicators https://amzn.to/3Pa8dRE, grapples with the knotty topic of creating successful interactions with others. It’s a thorough and dazzling read that has many applications for the way we work (and how we live our lives). We talked about: __ __ Read an extract of Charles' book here https://archive.ph/TvSc2 Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Many of us have worked in environments that provided bonuses or rewards for success. Maybe they took the form of team rewards or individual incentives, or end of year profit-share schemes. But do these rewards achieve what they are designed to? Professor Uri Gneezy https://www.linkedin.com/in/uri-gneezy-6292b988/ is the world's foremost expert on the science of incentives - and he comes with a huge warning about what such schemes actually achieve. Eat Sleep Work Repeat is today hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Sign up to the newsletter http://makeworkbetter.info/ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
This week's Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen C Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Roll up roll up as this week we talk the major trends in work and workplace culture and the big stories of the last month. Including: __ __ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
I was flattered to be invited to visit the NHS trust of Barking, Havering and Redbridge last year. I spent an afternoon meeting the team and seeing the place in action. It was an inspiring question that CEO Matthew Trainer was asking: 'can we improve the results by making it a better culture?' What does that look like? And how is going for them? Matthew Trainer's CEO note at the end of 2023 https://www.bhrhospitals.nhs.uk/chief-executive-board-report/chief-executives-report-january-2024-4439 Video: Inside the Trust https://www.youtube.com/watch?v=WwL9BRr45nw&ab_channel=Barking%2CHaveringandRedbridgeUniversityHospitalsNHSTrust Fill in the form: CONSIDER MY FIRM FOR A FUTURE PODCAST https://eatsleepworkrepeat.com/consider-my-firm-for-eat-sleep-work-repeat/ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
We often overlook the fact that trust is the basis for all good culture. I called out some of the remarkable data on this in the Work In 2024 deck. https://www.brucedaisley.com/work-in-2024-deck In Slack’s August 2023 survey of over 10,000 global office workers, trust was the top determinant of employees’ productivity scores. Employees who felt trusted were 2X as productive as those who didn’t. They were 30% more likely to put in extra effort at their jobs. If we don’t feel trusted we’re twice as likely to say we’re looking for a new job https://www.brucedaisley.com/work-in-2024-deck. But what role does trust play in the modern company? And how can we build it? Mark McGinn https://www.linkedin.com/in/mkmcginn/ is a senior leader at the communications agency Edelman, he talks to me about their research into trust and how we should seek to build it. Has our organisation replaced government? Increasingly our company is the biggest thing that we believe we can have an impact on. Mark explains that TRUST in our organisation is based on four things: __ __ You'll strongly enjoy downloading Edelman's Trust Barometer https://www.edelman.com/sites/g/files/aatuss191/files/2023-03/2023%20Edelman%20Trust%20Barometer%20Global%20Report%20FINAL.pdf and also Edelman's special Trust at Work https://www.edelman.com/trust/2023/trust-barometer/special-report-trust-at-work report. Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
The role of managers are pivotal in our working lives but most managers aren't trained or prepared for the responsibilities that they are given. When we look at the research from Gallup about burnout and why people hate their jobs managers are regarded as having the biggest responsibility. Half of people who say they don't rate their manager say they are looking for jobs. So what can we do to make our relationship with our managers better? I chatted to Anthony Painter from CMI. Download the Work in 2024 deck https://www.brucedaisley.com/workin2024form Chartered Management Institute research on the Accidental Manager https://www.managers.org.uk/about-cmi/media-centre/press-releases/bad-managers-and-toxic-work-culture-causing-one-in-three-staff-to-walk/ __ __ Follow Anthony on LinkedIn https://www.linkedin.com/in/anthony-painter-6382873a/?originalSubdomain=uk Follow Anthony on Twitter https://twitter.com/anthonypainte Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Sign up to the newsletter http://makeworkbetter.info/ WE TALK THROUGH THE HOTTEST TOPICS IN WORK: __ __ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Professor Frances Frei is the biggest brain in the field of workplace culture and I was delighted to get another opportunity to talk to her. She explains the one thing that firms should do to fix their cultures (spoiler: train their managers), why she thinks inclusion is a more important element of culture than just diversity. The previous episode with Frances Frei https://eatsleepworkrepeat.com/frances_frei/ Frances and Anne’s podcast Fixable https://www.ted.com/podcasts/fixable Frances’ and Anne Morriss’ new book Move Fast and Fix Things https://amzn.to/3FKR77O Sign up for the newsletter https://www.makeworkbetter.info/ QUOTES FROM THE BOOK THAT I CITED: “One way to build cynicism quickly in an organisation, something we see all the time, by the way - is to ask people for their input and then do very little with the information they give you (and take a long time to even do that)’ Robert McDonald, former CEO of P&G “Organisations are perfectly designed to get the results they get… if you don’t like the results you need to change the design”. We're often asked for a summary of how to build a workplace where everyone feels welcome. Our short answer is to recruit great people you don't already know, give them interesting work to do, and invest in them as if your company's future depends on it. If they deserve a promotion, give it to them in a timely man-ner. Don't make them wait. Don't make them go to a competitor to get the role, title, and decision rights they already earned on your watch. And in the name of all that is right and just in the world, pay them fairly and equitably for the work they do.” Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Sign up to the newsletter http://makeworkbetter.info/ IS TOXIC CULTURE DRIVING YOUR TEAM AWAY? If you’re someone whose job it is think about culture, or maybe you’re a boss who has tried to communicate values to your team then today’s episode is an essential listen. Donald Sull and Charlie Sull are a father and son research team who have discovered extraordinary insights into values and what they look like in the real world. Here are some articles to get you going to understand the world of the Sulls: Toxic Culture Is Driving the Great Resignation https://archive.ph/xmFJp The Toxic Culture Gap Shows Companies Are Failing Women https://sloanreview.mit.edu/article/the-toxic-culture-gap-shows-companies-are-failing-women/ Why leaders need to worry about toxic culture? https://sloanreview.mit.edu/article/why-every-leader-needs-to-worry-about-toxic-culture/ Charlie and Donald have a business that focusses on this called Culture X https://www.culturex.com/about-us. Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Sign up to the newsletter http://makeworkbetter.info/ This week we go deep on the latest news about work. __ __ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen C Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Sign up to the newsletter http://makeworkbetter.info/ This week we go deep on the latest news about work. We discuss: __ __ Become a member at https://plus.acast.com/s/eatsleepworkrepeat. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Sign up for the newsletter http://makeworkbetter.info/ What Ange Postecoglou changed at Spurs in his first 100 days: ‘The mood has been transformed’ https://theathletic.com/4856763/2023/09/14/ange-postecolgou-spurs-changes/ Charlie writes about the oratory of Ange Postecoglou https://theathletic.com/4799166/2023/08/24/ange-postecoglou-language-communicaton-press/ Last week I read something wonderful about the culture of Tottenham Hotspur, I contacted the writer and it felt like it was worth putting out quickly. We’ve got a couple of podcast recorded with Matt and Ellen so we’ll be back for a fuller episode next week. Ange Postecoglou has been the manager of Spurs, Tottenham Hotspur, for around a hundred days. In that time he’s started something of a transformation. And I can tell that because the Spurs fans I know how have started smiling. Spurs have started the season well, currently sitting 2nd in the Premier League. But more than that the players seem to be happy and are playing exciting football. There was a brilliant article by Charlie Ecceshare from The Athletic looking into the culture of the club under Ange, the article talked about how the mood of the club has been transformed. For anyone interested in the impact that cultural change can create it was a fascinating read, full of specifics and clear actions. Aren’t all of us looking to change the mood of our jobs? I got in touch with Charlie and we talked about Postecoglou, culture and the impact that culture has on results. In the show note you’ll find links to Charlie’s articles, YouTube clips of some team talks we discuss and some other things that you might find of interest, like an interview with Gary Lineker. Fabulous interview with Gary Lineker https://www.youtube.com/watch?v=7c_XpWPwN7U&ab_channel=BBCSport Big Ange motivational speech https://www.youtube.com/watch?v=JAxTnEL4_GY&ab_channel=OptusSport Thank you to Charlie, all of the articles mentioned are in the show notes. What a fabulous discussion. I’m grateful for him taking the time to chat to me. If you’re interested in workplace culture you can sign up to the newsletter in the show notes - and also check out previous episodes on Liverpool FC, Barcelona and the All Blacks. FURTHER LISTENING: __ __ * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen C Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Ellen is away this week - we were working hard to squeeze an elite guest in. Amy Edmondson is the most renowned organisational psychologist in the world. In other words she's looked to more than anyone else for the answers of how to fix work. In this in depth discussion she talks us through what she understands by psychological safety, how any of us can create it and what she believes the best team structure is to achieve it. We're also joined by Octavius Black https://themindgym.com/people/octavius-black, founder of Mind Gym https://themindgym.com/, who provide behavioural science based interventions for lots of the biggest companies in the world. Amy's new book is The Right Kind of Wrong https://amzn.to/46qVmkj * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen C Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/in/matthew-cook-999bb04b/. Sign up for the Make Work Better newsletter https://www.makeworkbetter.info/ Catherine Price https://catherineprice.com/ is a science and health writer who has written a couple of sensationally timely books. Firstly How to Break Up With Your Phone https://amzn.to/3LB2WAL Secondly, and today’s discussion focusses on this, The Power of Fun https://amzn.to/3rvF0YC I was put on to it by Elle Hunt’s Power of Fun article in The Guardian https://www.theguardian.com/lifeandstyle/2022/jan/26/dogs-daily-delights-and-ditching-twitter-could-a-fun-tervention-improve-my-life-in-just-one-month Memorise it: fun is PLAYFUL CONNECTED FLOW * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Sign up for the Make Work Better newsletter https://www.makeworkbetter.info/ Eat Sleep Work Repeat is hosted by Bruce Daisley https://www.makeworkbetter.info/, Ellen C Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/pulse/i-completed-capitalism-all-got-4-day-week-matthew-cook/?trackingId=ndS5ZibEQB6lrM88oYcJMQ%3D%3D. Ellen wrote about her learnings about being a manager https://workingonpurposenewsletter.substack.com/p/8-lessons-i-learned-from-being-a Despite government threats of legal action Cambridgeshire council are continuing their evidence-led trial of the 4-day week. https://www.theguardian.com/business/2023/sep/13/cambridgeshire-council-defies-ministers-to-plough-on-with-four-day-week “Nine in ten councils are struggling with job recruitment and retention and a four-day working week could be the answer” Ellen mentions this article on Stylist about boundaries https://www.stylist.co.uk/life/careers/switch-off-from-work/821151 (registration required) Half of the employees of Grindr were fired after the firm issued a RTO order. This included 100% of the firm’s trans employees https://fortune.com/2023/09/07/grindr-rto-fired-half-of-staff-return-to-office-mandate/. As Matt points out in the show trans employees are subject to the legislative whims of different states in the US and understandably try to locate in safe places. We talk about the World Values Survey report "What the world thinks about work" https://www.kcl.ac.uk/policy-institute/assets/what-the-world-thinks-about-work.pdf __ __ Libby Sander https://bond.edu.au/profile/libby-sander is an internationally renowned expert on work and the workplace, the MBA Director and Assistant Professor of Organisational Behaviour at Bond University. She is a leading thinker on understanding the future of work, and how we can reimagine it to live more meaningful and creative lives. Read Libby on RTO http://news.com.au/finance/work/at-work/disastrous-experiment-real-reason-behind-hated-return-to-work-push/news-story/6f377ea396388a531de6cedf89936fe5 * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
https://twitter.com/EllenCScott https://www.linkedin.com/pulse/i-completed-capitalism-all-got-4-day-week-matthew-cook/?trackingId=ndS5ZibEQB6lrM88oYcJMQ%3D%3D Buy Belonging https://amzn.to/3Z7FLna Owen Eastwood is the most in-demand team performance coach in the world He's earned that reputation by delivering break-through results with a diverse range of teams from Gareth Southgate’s England team and the England women’s team, to the senior leadership team of NATO. His former clients represent an elite range of teams who have gone on to achieve incredible victories. We wanted to understand how he did it. What does he say? What does he ask? Eastwood’s approach is consistent. By zooming out and pointing our fleeting contribution to legacy he urges teams to think about their ‘Us’ story. For me this suggests that what he’s actually doing is emphasising a powerful SHARED IDENTITY. In my mind I would see this as activating a visceral bond of community, he chooses to label it as ‘belonging’. That distinction ends up feeling semantic when presented with what his approach achieves. This week on the podcast I’m joined by new co-hosts Ellen Scott and Matthew Cook https://www.makeworkbetter.info/p/fixing-work-a-broader-perspective as we talk to Owen and debate purpose, identity and belonging. It’s a truly brilliant listen. Follow Owen on LinkedIn https://www.linkedin.com/in/owen-eastwood-4867a39 Joe Lycett’s remarkable special - the last 20 minutes of this are astonishing viewing https://www.channel4.com/programmes/joe-lycett-more-more-more Ellen on thinking about leaving work on time https://workingonpurposenewsletter.substack.com/p/how-to-start-leaving-work-on-time * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
A few months ago I put out a call asking for other voices to get involved in the podcast and I’m delighted today to add Ellen C Scott https://twitter.com/EllenCScott and Matthew Cook https://www.linkedin.com/pulse/i-completed-capitalism-all-got-4-day-week-matthew-cook/?trackingId=ndS5ZibEQB6lrM88oYcJMQ%3D%3D to Eat Sleep Work Repeat. You may have read Ellen’s brilliant writing in The Stylist https://www.stylist.co.uk/author/ellen-scott where she is the Deputy Digital Editor and previously in Metro. She writes and edits pieces on work, mental health, relationships, and more. Here’s her own Substack on work. She is also working on fiction and is represented by The Soho Agency. Matt/Matthew is the founder of theSHIFT, an award-winning learning consultancy that specialises in cultural change inside organisations. He’s basically a people enthusiast who has turned it into his job. I’ll be honest I love talking about work but I was worried that my own perspective might be a bit limiting. First and foremost I ended up as a boss and whether you intend it to or not that skews your perspective. Ellen and Matthew are here to help give a broader view. We loved recording the first episode and hopefully great things are to come. You’ll find more on work at the ESWR website https://eatsleepworkrepeat.com/ and the Make Work Better newsletter https://www.makeworkbetter.info/. TODAY’S LINKS: Ellen’s post about AI https://workingonpurposenewsletter.substack.com/p/ai-has-the-potential-to-revolutionise The rise of Millennial Momagers https://www.bustle.com/life/millennial-women-managers McKinsey claims to have cracked the formula for hybrid working https://www.charterworks.com/hybrid-work-mckinsey-katy-george/ ‘Sorry but productivity is lower at home’ - the article and the discussion of it is covered here https://www.makeworkbetter.info/p/whats-the-best-culture-whatever-you Hybrid workers are spending fully half of their work time in meetings https://twitter.com/brucedaisley/status/1695017520112017433 Maker vs Manager Schedule http://www.paulgraham.com/makersschedule.html The benefit of ‘collective effervescence’ https://www.nytimes.com/2021/07/10/opinion/sunday/covid-group-emotions-happiness.html (there’s loads about this in Fortitude, p168) Erin Meyer on the cultural differences of giving feedback https://hbr.org/2023/09/when-diversity-meets-feedback * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Sorry for duplicate - the previous version had no intro! If you liked this I actually shared a lot of the data on the newsletter a couple of weeks ago - read that here https://makeworkbetter.substack.com/p/were-angry-stressed-and-ready-to. Today's episode is an in depth exploration of the latest Gallup Global Workplace Report, Anna Sawyer, a Principal at Gallup takes us through the findings - and the implications for all leaders. Get your hands on Gallup’s ‘State of the Global Workplace Report’ https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx Here’s Anna on LinkedIn https://www.linkedin.com/in/anna-sawyer-37246b36/ I loved the Gallup report on employee burnout (and I cited the results in the show) https://www.gallup.com/workplace/282659/employee-burnout-perspective-paper.aspx WE TALK A LITTLE ABOUT THE GALLUP Q12 CRITERIA https://www.gallup.com/workplace/356063/gallup-q12-employee-engagement-survey.aspx THAT HELP THEM FORM THEIR RESULTS, PEOPLE ARE ASKED: __ __ FRIENDSHIP IS ‘THE PRIVILEGE OF HAVING BEEN SEEN BY SOMEONE AND THE EQUAL PRIVILEGE OF HAVING BEEN GRANTED THE SIGHT OF THE ESSENCE OF ANOTHER’ - DAVID WHYTE Read the meta-analysis (I *think* only 2020 is released at the moment) https://www.gallup.com/workplace/321758/2020-employee-engagement-meta-analysis-pdf.aspx Findings: Median percent differences between top-quartile and bottom-quartile units were: • 10% in customer loyalty/engagement • 23% in profitability • 18% in productivity (sales) • 14% in productivity (production records and evaluations) • 18% in turnover for high-turnover organisations (those with more than 40% annualised turnover) • 43% in turnover for low-turnover organisations (those with 40% or lower annualised turnover) • 64% in safety incidents (accidents) • 81% in absenteeism • 28% in shrinkage (theft) • 58% in patient safety incidents (mortality and falls) • 41% in quality (defects) • 66% in wellbeing (net thriving employees) • 13% in organisational citizenship (participation) View the Science Behind the Questions https://www.gallup.com/workplace/356045/q12-question-summary.aspx * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
If you liked this I actually shared a lot of the data on the newsletter a couple of weeks ago - read that here https://makeworkbetter.substack.com/p/were-angry-stressed-and-ready-to. Today's episode is an in depth exploration of the latest Gallup Global Workplace Report, Anna Sawyer, a Principal at Gallup takes us through the findings - and the implications for all leaders. Get your hands on Gallup’s ‘State of the Global Workplace Report’ https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx Here’s Anna on LinkedIn https://www.linkedin.com/in/anna-sawyer-37246b36/ I loved the Gallup report on employee burnout (and I cited the results in the show) https://www.gallup.com/workplace/282659/employee-burnout-perspective-paper.aspx WE TALK A LITTLE ABOUT THE GALLUP Q12 CRITERIA https://www.gallup.com/workplace/356063/gallup-q12-employee-engagement-survey.aspx THAT HELP THEM FORM THEIR RESULTS, PEOPLE ARE ASKED: __ __ FRIENDSHIP IS ‘THE PRIVILEGE OF HAVING BEEN SEEN BY SOMEONE AND THE EQUAL PRIVILEGE OF HAVING BEEN GRANTED THE SIGHT OF THE ESSENCE OF ANOTHER’ - DAVID WHYTE Read the meta-analysis (I *think* only 2020 is released at the moment) https://www.gallup.com/workplace/321758/2020-employee-engagement-meta-analysis-pdf.aspx Findings: Median percent differences between top-quartile and bottom-quartile units were: • 10% in customer loyalty/engagement • 23% in profitability • 18% in productivity (sales) • 14% in productivity (production records and evaluations) • 18% in turnover for high-turnover organisations (those with more than 40% annualised turnover) • 43% in turnover for low-turnover organisations (those with 40% or lower annualised turnover) • 64% in safety incidents (accidents) • 81% in absenteeism • 28% in shrinkage (theft) • 58% in patient safety incidents (mortality and falls) • 41% in quality (defects) • 66% in wellbeing (net thriving employees) • 13% in organisational citizenship (participation) View the Science Behind the Questions https://www.gallup.com/workplace/356045/q12-question-summary.aspx * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Alex's book: Work less, do more https://amzn.to/3qVU959 Make Work Better newsletter covered the 4 day week trials https://makeworkbetter.substack.com/p/5-things-we-learned-from-the-4-day For today’s episode I went to meet Alex Soujung Kim Pang https://www.google.com/search?q=alex+pang&oq=alex+pang&aqs=chrome.0.0i355i512j46i512j0i512j46i512j0i512j46i512j46i175i199i512j69i61.3040j0j7&sourceid=chrome&ie=UTF-8#:~:text=Alex%20Soojung%2DKim%20Pang,twitter.com%20%E2%80%BA%20askpang. Alex https://www.linkedin.com/in/askpang/ has written a lot about our relationship with work, first in his book Rest and now in his book WORK LESS, DO MORE which is a refreshed version of Shorter. When we first spoke the evidence for shorter working was a series of quirky stories of pioneering firms, frequently led by maverick bosses. In the last three years the landscape for shorter working (encompassing all manner of adaptations like four day weeks, compressed hours, 9 day fortnights and more) has transformed. Alex himself has played a role for 4 Day Week Global helping to design the mechanics of programs for test firms. * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Sign up for the newsletter https://makeworkbetter.substack.com/ We’re in a stage place with AI right now where for most of us it’s still a parlour trick. Something that we’ve seen create images of the Pope in bling or summon up meal planners that we’ll never use. But we’ve not really seen how it will impact our jobs. Along the way there have been some huge claims: __ __ Anecdotally I have heard the same from software developers. And in aggregate there’s certainly a chance that we’re not thinking of the implications of these things. The economist Paul Krugman this week said that if AI is able to deliver an additional 1.5% of growth per year to the economy then we should stop worrying about national debt and a percentage of GDP. https://twitter.com/paulkrugman/status/1666483041479413760 Of course, he would say that his own extrapolations on these things are just an attempt to float ideas. That’s why today’s podcast was so important for me to feature. I got the chance to chat to Alexia Cambon https://www.linkedin.com/in/alexiacambon/, Senior Director of Modern Work Research at Microsoft and Nick Hedderman https://www.linkedin.com/in/nickhedderman/, Senior Director of Modern Work, Microsoft. The discussion has implications for all of us, and how quickly we set about changing the way we work * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Zeynep Ton is the author of the Good Jobs Strategy - which holds the honour of being the book I refer to the most when it comes to talking about work. In that book she set about making the case for firms to create good jobs for their employees, not just for the moral reason but because it was a route to faster growth. Now she returns with a new book, The Case for Good Jobs https://amzn.to/3OGF15k, which not only explains the reasoning for creating better working conditions for workers, but also how any firm can set about doing it. At the heart of the discussion is a recognition that workers want to do a good job - and often find obstacles in their way. MIT Sloan Review: When Doing Less Adds Up to More https://sloanreview.mit.edu/article/when-doing-less-adds-up-to-more/ The Obstacles to Creating Good Jobs https://hbr.org/2023/05/the-obstacles-to-creating-good-jobs * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
ARE YOU TOUCH STARVED? DO YOU FEEL A TOUCH HUNGER IN YOUR LIFE? Michael Banissy https://twitter.com/mbanissy?lang=en is a psychologist whose work focusses on the importance of physical connection between people, he styles himself as part of a group of ‘scientists who stroke’. Touch has become sigmatised by the actions of those who have misused it, to the extent that many of us have become fearful of touching the arm or shoulder of others. Michael Banissy gives a compelling case for appropriate touch, and asks us to rethink the role it plays in our lives. His book Why We Touch https://amzn.to/3Ib1tzk is out now. (It’s called Touch Matters https://www.amazon.com/Touch-Matters-Handshakes-Science-Well-Being/dp/1797221442 in the US). READ MORE: How touch changes our decision making https://behavioralscientist.org/tips-clicks-and-charitable-gifts-the-persuasive-impact-of-a-single-touch/ * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
An episode today that is a reflection on where work is going and what implications there are for cities, for workers and for life. Dror Poleg is a writer and commentator who thinks about how the internet is disrupting our lives. What sets him apart is his ability to see second and third order effects of change. Dror Poleg's newsletter (and draft book of the future of work) can be found at his website. https://www.drorpoleg.com/ JOIN ME AT MICROSOFT'S EVENT ON AI AND THE FUTURE OF WORK https://open.acast.com/shows/611e766b06c05e99e7f4093f/episodes/To%20register%20for%20your%20free%20seat,%20click%20the%20link%20here:%20%20https://msevents.microsoft.com/event?id=714595917&wt.mc_id=AID3058446_QSG_EML_640609 Join me on 25th May at 12.30pm (13:30 CET) when I’ll be speaking at Microsoft’s Employee Experience event. The event is focussed on developments in emerging workplace technologies, such as AI, and how we can optimise employee experience to help balance productivity, engagement, and wellbeing of employees. I’ll be delivering a keynote speech and taking part in a fireside chat with Microsoft’s Alexia Cambon and Nick Hedderman about how we can implement AI in the workplace to build the future of work. To register for your free seat, click the link here. https://msevents.microsoft.com/event?id=714595917&wt.mc_id=AID3058446_QSG_EML_640609 If you're interested in becoming a co-host on Eat Sleep Work Repeat get in touch: eatsleepworkrepeat.com/host https://eatsleepworkrepeat.com/host/ * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Today’s discussion should land you right in the sweetspot of thinking about AI for your own job by taking a step back, by asking yourself how you can connect with AI and why you should. Today’s guest Professor Costas Andriopoulos https://twitter.com/candriopoulos explain curiosity is the engine of creativity. And by striving to be curious our minds will surprise us with the creativity that results. There was a wonderful piece of work five years ago by Francesco Gino https://hbr.org/2018/09/the-business-case-for-curiosity from Harvard Business School that looked into curiosity. * > It found that of more than 3,000 employees from a wide range of firms and industries, only about 24% reported feeling curious in their jobs on a regular basis, and about 70% said they face barriers to asking more questions at work. * > * > In a study of 120 employees it was found that natural curiosity was associated with better job performance, as evaluated by their direct bosses. * > * > In the survey of more than 3,000 employees mentioned earlier, 92% credited curious people with bringing new ideas into teams and organizations and viewed curiosity as a catalyst for job satisfaction, motivation, innovation, and high performance. Professor Costas Andriopoulous is a Professor of Management and Associate Dean for Entrepreneurship at Bayes Business School, City of London University. LINKS FOR TODAY: PROFESSOR COSTAS' BOOK: Purposeful Curiosity: How asking the right questions will change your life https://amzn.to/3yJr3WZ Promptbase https://promptbase.com/ - is a marketplace for AI prompts (you’ll get the best value from it if you sign up for a paid subscription on Midjourney). Here’s my own experiments https://www.midjourney.com/app/users/1d8aa72a-ef00-4fb5-82f8-99050b88049e/ If you’re interested in generative AI for business then the posts by Ethan Mollick are essential to follow https://oneusefulthing.substack.com/p/power-and-weirdness-how-to-use-bing (‘Come up with names for a pasta restaurant Now read the Igor Naming Guide on how to name companies, give me better suggestions. Check those names for trademark violations. Make up unique names that won't violate trademark, explain them’ https://twitter.com/emollick/status/1628117131098304513) I find that having inspiration can prompt your own imagination and this gallery can give you ideas. https://ckovalev.com/midjourney-ai/genres-art-movements * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Sign up for the Make Work Better newsletter https://makeworkbetter.substack.com/ Ellen Scott is the deputy digital editor of Stylist https://www.stylist.co.uk/author/ellen-scott and someone who has achieved recognition for having a sharp eye when it comes to observing the changing face of work. Ellen was one of the first voices to pick up on the TikTok trend of Quiet Quitting, she's written about 'the ambi-work' movement https://guessilldie.substack.com/p/the-ambi-work-movement and continues to give voice to the challenges facing Gen Z and Millennial workers. We talk about whether is as fair a deal today as it always was, and what firms could do to improve things. You can read some of her past articles here https://metro.co.uk/author/ellen-scott/ You'll find Joel Golby's final London Rental Property of the Week linked here. https://makeworkbetter.substack.com/p/do-you-really-understand-your-colleagues * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Are there forces at work that might impact the way work feels? Could we use those forces to make work better? This discussion with Robin Dunbar and Tracey Camilleri took me to places I hadn't expected to go. That hormones, our brains and time would play a part in the relationships we forge at work isn't something that you would expect to find in a company's culture document, but as you'll hear today they forge a vital component of better team work. Hormones are triggered by emotional interactions with other humans. Uniquely they only tend to work face-to-face. Hormones can help us build affinity with others in a powerful way that is often overlooked. Brain-size impacts the connections we have with those people. At the core of human experience is our closest one (or two) relationships. There’s a small circle of 4 or 5 people who sit at the heart of our lives, and up to 15 who make up the majority of our time. And that time is critical for the strength of those connections. We spent 40% of our time with our 5 closest relationships, and 60% with the top 15. By spending time we can become close friends with people in our lives. The Social Brain by Tracey Camilleri, Samantha Rockey and Robin Dunbar is out now. https://amzn.to/3IP4bey * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Today’s episode is a discussion with Amy Gallo https://eatsleepworkrepeat.com/amy-gallo-on-resetting-norms-in-2021/. During the pandemic I had a wonderful discussion about work and where it was going https://eatsleepworkrepeat.com/amy-gallo-on-resetting-norms-in-2021/ and I was delighted to have another conversation with her two years on. Amy is the author of Getting Along: How to Work with Anyone (Even Difficult People) https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/1647821061/ and The HBR Guide to Dealing with Conflict https://www.amazon.com/HBR-Guide-Dealing-Conflict/dp/1633692159/ref=cm_cr_arp_d_product_top. She also co-hosts the Women at Work podcast https://hbr.org/2018/01/podcast-women-at-work, and is a contributing editor at Harvard Business Review, https://hbr.org/search?search_type=search-all&term=Amy+Gallo where she writes about workplace dynamics https://hbr.org/search?term=amy+gallo. ARTICLES MENTIONED: The Harvard study of human life & wellbeing: The secret to happiness? Here’s some advice from the longest-running study on happiness https://www.health.harvard.edu/blog/the-secret-to-happiness-heres-some-advice-from-the-longest-running-study-on-happiness-2017100512543 Stop Telling Women They Have Imposter Syndrome https://hbr.org/2021/02/stop-telling-women-they-have-imposter-syndrome The myth of bringing your full, authentic self to work https://www.ted.com/talks/jodi_ann_burey_the_myth_of_bringing_your_full_authentic_self_to_work?language=en Amy wrote a wonderful article on psychological safety this week. https://hbr.org/2023/02/what-is-psychological-safety * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
Jeremy shares his: free bonus chapter https://www.ideaflow.design/gift Jeremy Utley https://www.jeremyutley.design/about leads some of the most popular courses on creativity and innovation at the d.school of Stanford University. I was delighted to see that he was making his teaching of such popular courses available to a wider audience and chased him for an interview. This is one of his first interviews to talk about his brand new book Ideaflow. In it he discusses the way to have good ideas, and why most of us aren't willing to do what is required. I loved this discussion. Buy Ideaflow here - and find out more about Jeremy and his co-author, Perry Klebahn, here. https://www.ideaflow.design/ Sign up for the podcast newsletter here. https://makeworkbetter.substack.com/ * Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.
