Hosts Fred Goldstein and Gregg Masters MPH meet Michelle Bounce, the COO at The J.P. Farley Corporation. Michelle has been with J.P. Farley since 2007 and has been a top performer in every position within the organization. Her insight into each department has provided her with the knowledge to begin rebuilding the typical structure of a TPA to ensure much greater efficiencies through automation, the use of superior technologies, process improvements throughout the entire organization and valued relationships with integral vendors who carry the same excitement for change she has. Michelle is an active member of the HCAA, licensed in the state of Ohio in life and health. They discuss the the role of TPAs in value based healthcare and that the traditional focus on cost reduction is not creating the value self funded employers are seeking from Care Management vendors. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen