Reinventing Professionals

Ari Kaplan


The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.

Available on


849 episodes

Driving Change With Dispute Resolution Platforms

I spoke with Laura Keily, the founder and CEO of Immediation, a dispute resolution platform. We discussed how the use of video collaboration tools has changed over the past few years, the advantages and disadvantages of remote advocacy, transitioning from practicing law to becoming a legal tech founder, and where video collaboration and dispute resolution platforms are headed.

Sep 14, 2022
ILTACON22 Mixtape: What Challenges Are You Seeing Law Firms Trying to Overcome in this Environment?

During the 2022 International Legal Technology Association conference, I spoke with Athena Strasel of Casepoint, Daniel Porus of Legatics, Horace Wu of Syntheia, Jeff Pfeifer of LexisNexis, and Mark Davey of Ricoh USA about the technology-related challenges that law firms are facing in the current environment.

Sep 09, 2022
ILTACON22 Mixtape: How Have You Seen Interest in Legal Tech Change?

At the 2022 International Legal Technology Association conference, I interviewed James Lasson of Casepoint, Bob Beach of Peppermint, Peter Zver of Bundledocs, Dan Hauck of NetDocuments, Jack Stanovsek of Neota Logic, and Nick Schils of TIQ about how interest in legal technology has changed over the past few years.

Sep 08, 2022
ILTACON22 Mixtape: Where Do You See Opportunities in the Current Market?

During the 2022 International Legal Technology Association conference, I spoke with Michael Grupp of BRYTER, Rick Weber of Arbor Ridge Partners, Ross Guberman of BriefCatch, and Julian Uebergang of Neota Logic about opportunities in the current market.

Sep 07, 2022
ILTACON22 Mixtape: What Are You Looking Forward to at ILTACON?

I spent two days at the 2022 International Legal Technology Association conference interviewing leaders about key trends and developments that are impacting the profession. Thanks to David Carns of Casepoint, Brian Kenneally of Bundledocs, Josh Baxter of NetDocuments, Kalina Leopold of Lupl, Olga Mack of Parley Pro, a LexisNexis company, Steve Irons of DocSolid, Tom Dreyfus of Josef, Tori Kim of eBrevia, and Zach Warren of Thomson Reuters Institute for sharing their perspectives on the road ahead for legal tech.

Sep 06, 2022
2022 Summer Vacation Special: Enjoying Moroccan Cuisine

I spoke with Hasna Al Falali, the Cooking School Manager at La Maison Arabe Riad Hotel in Marrakech, Morocco, about traditional Moroccan cuisine, its distinctive flavors, and the art of preparing it.

Sep 01, 2022
2022 Summer Vacation Special: Experiencing Morocco

I spoke with Yavor Gradinarov, the Sales Manager at the Hotel Sahrai in Fez, Morocco about the return of leisure travel, ideas for exploring the city of Fez, and the key elements of client service.

Aug 30, 2022
Law Firm Leadership and the Lemonade Conference

I spoke with Debbie Foster, the managing partner of Affinity Consulting, a company focused on optimizing law firm performance. We discussed why efficiency, productivity, and profitability have become a focal point for leaders in legal, the technology applications that have the greatest impact on a law firm’s success, and the Lemonade virtual conference.

Aug 26, 2022
Reinventing Contract Management Software

I spoke with Vishal Sunak, the co-founder and CEO of LinkSquares, the developer of an AI-powered contracting platform for legal teams. We discussed how LinkSquares distinguishes its approach in the contract software market, how the company is deploying its $100M Series C round of funding, and the ways that it attracts and retains top talent in today’s climate.

Aug 23, 2022
The ILTA 2022 Technology Survey and How Law Firm Technology is Evolving

I spoke with Todd Corham, the Chief Information Officer at Saul Ewing and a member of the International Legal Technology Association‘s survey committee. We discussed the results of ILTA’s 2022 Technology Survey, how law firm leaders can incorporate the findings to make improvements, and how law firm technology is evolving.

Aug 19, 2022
Understanding the Value of Client Intelligence

I spoke with Paul Giedraitis, a principal at Axiom Consulting Partners, and the founder and president of Orgaimi, a client intelligence platform for law and accounting firms. We discussed how law firms are leveraging client intelligence, the sources of data that are most valuable for law firms and legal professionals, how Orgaimi uses artificial intelligence and machine learning, and ways that law firms can begin to harness the power of their data.

Aug 15, 2022
Best Practices for Safeguarding Client Data

I spoke with Tom Lambotte, the founder and CEO of two companies, GlobalMac IT, a managed services provider focused on supporting lawyers nationwide who use Apple products, and BobaGuard, a suite of turnkey cybersecurity solutions built for solo practitioners and small law firms. We discussed the most common IT challenges that solo and small law firms in the legal community face, best practices for safeguarding client data, and risks to which solo and small law firms are vulnerable.

Aug 11, 2022
The Shifting Legal Technology Landscape Impacting Leadership in Corporate Legal

I spoke with Peter Krakaur, the Global Law Innovation & Technology Leader for Ernst & Young. We discussed how corporate legal teams are moving beyond a focus on legal technology and more towards enterprise applications, the personnel and process changes impacted by enterprise technology, and the change management challenges, or opportunities, in evolving corporate legal departments.

Aug 09, 2022
The Connection Between Contract AI and Contract Lifecycle Management

I spoke with Jamie Wodetzki, the chief product officer at Catylex, a developer of contract AI applications. We discussed contract AI, the connection between contract AI and contract lifecycle management, the most common challenges legal teams face in organizing their data to optimize their use of CLM, the tipping point for true AI adoption in the legal profession, and the skills necessary for legal professionals to thrive in a more tech-enabled environment.

Aug 04, 2022
Aligning Wellness and E-Discovery

I spoke with Amy Sellars, Senior Legal Counsel for eDiscovery and Operations at CBRE, and one of the founders, along with Christine Payne, Stacy Sampeck, Kevin Brady, Logan Cornett, Chad Riley, and Mary Kostick, of the Mind-Budget Connection™ which is a new organization that is studying the mental health of e-discovery professionals. We discussed the mission of the organization, how the pandemic has impacted the work of those focused on e-discovery, best practices for managing a litigation support workload, and the importance of well-being in this sector.

Jul 25, 2022
How Legal Teams are Approaching Self-Service E-Discovery

I spoke with Dr. Gavin Manes, the founder and CEO of Avansic, a provider of e-discovery and digital forensics services, about the primary activities and technologies incorporated into e-discovery projects, where are litigants facing the most challenging e-discovery issues, how legal teams are approaching self-service e-discovery, and the role of forensics in modern discovery.

Jul 21, 2022
Converting Contracts Into APIs

I spoke with Jake Stein, the co-founder and CEO of Common Paper. a structured contract platform. We discussed contract lifecycle management, the process of converting contracts into APIs, the benefits of using standard contracts, and emerging standard agreements, and the release of its data processing agreement and service level agreement.

Jul 19, 2022
Best Practices for Assessing the Risks Related to Unstructured Data

I spoke with Peter Baumann, the founder and CEO of ActiveNav, a data privacy and governance software provider that serves various sectors, including legal. We discussed how unstructured data impacts legal organizations, the challenges of managing unstructured data, best practices for assessing the risks related to unstructured data, and how this issue is evolving.

Jul 14, 2022
Best Practices for Reconnecting with Contacts

I spoke with Jason Levin, an executive career, business development, and outplacement coach with Ready, Set, Launch, LLC, and the author of Relationships to Infinity: The Art and Science of Keeping in Touch. We discussed how legal professionals can improve their networking, the value of dormant ties, best practices for reconnecting with contacts, and how trust and friendship relate to connecting and reconnecting.

Jul 08, 2022
The Practice Management Challenges and Opportunities Associated with Hybrid Work

I spoke with Bill Bice, the CEO of nQ Zebraworks, the developer of the Queues workflow engine, which law firms around the world have deployed. We discussed how the pandemic impacted how law firms approach their workflows, the challenges and opportunities associated with hybrid operations, and what legal technology companies can do to facilitate the broader adoption of their products.

Jun 29, 2022
Recognizing the Value of Revenue Operations

I spoke with Phil Thurner, the founder and CEO of Nexl, the Revenue Operations Cloud platform built to support the business development initiatives within law firms. We discussed the current state of business development within law firms, the challenges that law firms have in converting relationships into revenue, and the value of Revenue Operations.

Jun 27, 2022
The Power of Salesforce in Legal

I am speaking today with Ari Treuhaft, the chief operating officer for Litify, a legal operating system for professionals in law firms and corporate legal departments. We discussed how law firms use and can use Salesforce, common hurdles to legal tech adoption, ways that Litify empowers collaboration between in-house legal teams and their outside counsel, and how technology companies in a competitive market can distinguish themselves.

Jun 23, 2022
Applying Business Principles and Legal Tech to Providing Humanitarian Aid to Ukraine

I spoke with Jeroen Plink, the COO of the LegalTech Hub, and Jeroen Ketting, the founder and CEO of the Lighthouse Group, a provider of management and trade support to Western companies doing business in Russia and Ukraine. We discussed how a legal tech background can empower humanitarian work worldwide, best practices for adapting business knowledge and logistics expertise to support the community, and how the legal tech community can support the Lifeline Ukraine initiative.

Jun 21, 2022
Empowering Technology Talent

I spoke with Linc Kroeger, the President of Knight Moves, a company that offers training in technology disciplines, with a focus on empowering Native American, rural, and urban underserved communities. We discussed how Knight Moves empowers technology talent, the Potential Quotient, and the trajectory of technology education.

Jun 16, 2022
How Legal Professionals Are Implementing Document Automation

I spoke with Dorna Moini, the co-founder and CEO of Documate, a no-code platform for building document automation and client-facing web applications for legal professionals. We discussed how legal professionals are implementing document automation, the challenges associated with using no-code technology, and the impact of document automation on access to justice.

Jun 14, 2022
Addressing the Challenges of Deploying and Implementing Legal Technology

I spoke with Priyadarshini Shetty, the founder of Elliot, a legal technology consultancy, which helps law firms and corporate legal departments analyze their existing systems, processes, and services to identify opportunities for improvement. She also publishes a legal tech content portal called We discussed the legal tech sector in India, the most prominent challenges that legal teams have with deploying and implementing legal technology, and where legal technology in India is headed.

Jun 09, 2022
The Value of E-Discovery Education

I spoke with Ari Mandel, the vice president of discovery services for Gulfstream Legal, a provider of eDiscovery, records retrieval, and court reporting services. We discussed why legal professionals should seek out e-discovery education, the value that legal professionals receive by looking to eDiscovery vendors for new programs, and the skills that legal professionals should develop to give themselves a competitive advantage in the current market.

Jun 03, 2022
Cryptocurrency, Flexible Pricing, and the Evolution of Payment Options for Legal Services

I spoke with Kevin Gallagher, the general manager of payments at AbacusNext, a software provider for legal and accounting professionals. We discussed the benefits of using a law firm’s practice management platform to accept payments, how firms can control the costs associated with payment processing, ways that legal professionals are adapting to flexible pricing models beyond the billable hour, and how payment for legal services is evolving.

Jun 01, 2022
The Secret to Standing Out Online

I spoke with Marsha Redmon, the founder of Marsha Redmon Communications, which helps lawyers and other professionals build their virtual presence and use thought leadership more effectively. We discussed the secret to standing out online, ways to develop a strong virtual presence, how to connect with audiences virtually, and the worst mistake lawyers and other professionals make when they are presenting online or in person.

May 26, 2022
Driving Law Department Transformation Through Legal Operations

I spoke with Mike Haven, the Head of Legal Operations at Intel and the President of the Corporate Legal Operations Consortium. We discussed how the legal operations sector has evolved over the past decade, where legal operations leaders see opportunities in the current market, the success of the 2022 CLOC Global Institute, and where the legal operations sector is headed.

May 19, 2022