A safe culture is a key factor in developing a highly reliable organization, or HRO, and ensuring a healthy workplace. It means fostering psychological safety in that culture. On this episode, we continue our discussion on psychological safety and a healthy workplace.

 

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal
Performance Improvement Consulting
Vizient

Guests:
Kristina Kelada, PHR, CHRE, CHRS
Associate Principal
Reliability and Management Systems
Vizient

Elizabeth Mack, MD, MS
Principal
Reliability and Management Systems
Vizient

 

Show Notes:
[00:47] Psych safety and fostering recruitment and retention
[03:33] What to do to develop safety in the workplace
[04:35] Culture of safety and return on investment: what the data shows
[06:17] Bad culture: a “thief in the night”
[09:09] Design systems that make sense for patients and families

 

Links | Resources:
How to interpret and use your SCORE survey results (Safe and Reliable Healthcare): SCORE Interpreting and Using Results

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Dr. Mack’s email: elizabeth.mack@vizientinc.com

Kristina Kelada’s email: kristina.kelada@vizientinc.com

 

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