S1E39: On this episode, Never Waste a Good Crisis with Reid Stephan, VP & CIO at St. Luke's Health System and host Dr. Nick

What might be the most surprising aspect of the pandemic was the number of organizations and individuals who were able to adjust to the new environment we all found ourselves in. Hear how Reid successfully navigated the rapid shift to remote work building a new sense of team spirt in supporting clinical staff to delivering the essential care to their community.

Your better pill to swallow is to build community and break down the walls that may have emerged as a result of remote or hybrid working environments. But above all use the crisis and the learning to identify non value added tasks that do little more than frustrate staff and investing in automation that removes as much of the drudgery and repetitive unnecessary tasks as possible.

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