If you are a knowledge worker, chances are you manage most of your life and communications through email. And while collaboration platforms have come a long way, email always seems to stay the same. Most workers accept its limitations because they don’t believe there is a better way. But what if there were?
Mathilde Collin is the CEO of Front, a customer communication platform. She looked at the limitations of email and didn’t think it was a problem too big to solve. In fact, she found her mission.
In this interview with host Scott Luton, Mathilde Collin talks about:
• Why email is failing most of us today as a customer communications hub
• The story behind Front's tradition of onboarding each employee with a set of Legos
• What it actually takes to create a better customer experience
Additional Links & Resources:
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Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/ (https://vectorgl.com/stand-with-ukraine/)
Post-COVID Strategies for Working Capital Survey: https://bit.ly/3yglyQj (https://bit.ly/3yglyQj)


This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/dont-take-anyones-advice-930