Hidden Transit Heroes Revealed: How Rural Transit Serves Unseen Communities
JAN 31
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When we think about public transit we often think about subways or buses travelling through bustling cities, we don't often think of small towns in the midst of woods and fields. But the reality is there are thousands of rural transit agencies in North America serving people and places miles and miles away from each other. In this episode, host Paul Comfort talks with with Wendy Weedon, Deputy CEO of the Brazos Transit District in Texas, and Eddie VanStein, the Steuben County Mobility Manager in Upstate New York, to discuss the often overlooked topic of rural transportation. Wendy and Eddie talk about the unique transportation issues faced by rural communities, including the necessity for collaboration, breaking down silos, and getting funding for their programs.

They highlight how essential transportation services are to rural communities, serving a diverse range of needs like medical appointments, groceries and social connections. Wendy talks about the ongoing challenges they face with funding, fleet maintenance, and staff retention. Issues that resonate with transit agencies large and small. Eddie's job is to help the six different agencies in a county nearly the size of Rhode Island, coordinate and collaborate.

But Eddie shares his real motivator to become involved in the sector--a tearful call from his grandmother who was out of food and no way to get to the store 20 miles away. He knew he had to do something and started a rideshare program during the pandemic to just get people to where they needed to go.

The most crucial part of their message is raising awareness of the challenges rural agencies face. And how, unlike big city agencies, people in rural communities don't have the option to walk, take a taxi, or call a neighbor to drive them. Often public transit is the only way people can get around.

Next week we go from small towns to the biggest North American transit operation you may not have heard of with Eve Wiggins, Director of Mississauga Transit (MiWay), for a look at an agency with over 500 buses that grew ridership 27% last year and is at 109% of 2019 ridership numbers. Learn the secret sauce that powers MiWay's success.

If you have a question or comment, email us at info@transitunplugged.com.

Transit Unplugged is brought to you by Modaxo and these fine folks:

Paul Comfort, host and producer

Julie Gates, executive producer

Tris Hussey, editor and writer

Tatyana Mechkarova, social media

0:00 Transit is an essential lifeblood in rural communities

00:25 Guest Introductions and backgrounds

03:36 The Importance of Transit in Rural Areas

10:26 Challenges in Rural Transportation

14:21 Looking Ahead: The Future of Rural Transit

22:58 Coming up next week on Transit Unplugged

Mentioned in this episode:

Attend the ThinkTransit Conference this March in Tucson, AZ!

Visit https://www.trapezegroup.com/thinktransit for more information and registration.

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