The Provider Podcast

NHS Providers

About

The Provider Podcast is brought to you by NHS Providers. NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

Hear the latest updates the NHS and health care sector are facing from leading figures and frontline staff.

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70 episodes

S13 Ep68: Tackling health inequalities

* In this episode of The Provider Podcast we focus on health inequalities.  The need to tackle unjust and avoidable differences in people’s health has been a longstanding concern, but the issue has shot up the agenda in the wake of the Covid-19 pandemic. Host Susan Bahl talks to Rachael McKeown, NHS Providers policy advisor for health inequalities, Christine Camacho, public health registrar at Northern Care Alliance NHS Foundation Trust and Dominique Allwood, director of population health, Imperial College Healthcare NHS Trust about our new practical guide for NHS Trust board members to help overcome these inequalities. 

32m
Mar 28
67: The Provider Podcast: Social care

* In this episode of The Provider Podcast we focus on social care, a service that's suffered from years of neglect, underinvestment, and broken promises. Host Susan Bahl talks to Sir Andrew Dilnot and NHS Providers chief executive Sir Julian Hartley about the wide ranging challenges facing the social care sector and how the NHS can support this highly valued partner.

21m
Feb 22
66: Sir Julian Hartley - one year on

* In this episode of The Provider Podcast, host Susan Bahl talks to NHS Providers chief executive Sir Julian Hartley about his first year in the role. We'll discuss the highs and the lows, his transition from leading a major trust to his more recent role with a membership association, and what the future holds for NHS providers and the NHS itself in 2024.

14m
Feb 08
S12 Ep65: The Provider Podcast: winter performance data and new innovations

* In this episode of The Provider Podcast, host Adam Brimelow talks to NHS Providers policy officer Hannah Long about what the data says on NHS performance this winter and how it compares to the year before. He also speaks with Felicity Taylor-Drewe, Great Western Hospitals NHS Foundation Trust's chief operating officer, about its new Integrated Care Alliance Coordination Centre. This innovation improves collaboration and supports effective decision-making, improving patient flow at a challenging time for all.

16m
Jan 18
The Provider Podcast: Annual Conference and Exhibition 2023

* In our last episode for 2023, we're at our annual conference and exhibition in Liverpool. Delegates share their experiences of this year's flagship event with our director of communications Adam Brimelow, telling us about the standout sessions and key takeaways for healthcare leaders. 

24m
Nov 23, 2023
The Provider Podcast: Providers Deliver on enabling wellbeing in trusts

* Director of communications Adam Brimelow discusses the innovative work done by six trusts to enable wellbeing within their organisations, as part of our Providers Deliver https://nhsproviders-team.monday.com/%7BlocalLink:umb://document/7f3142df75fa4ff89d7bd1a076f2b251%7D autumn report. NHS Providers policy advisor Zosia Walecka talks us through each case study, highlighting the challenges, the approaches taken and factors behind their success. Hear in more detail about Mersey and West Lancashire Teaching Hospitals NHS Trust's efforts to get their strategic approach right and Oxleas NHS Foundation Trust's work to create an inclusive and compassionate workplace culture.

26m
Nov 09, 2023
The Provider Podcast: Party politics and the NHS

* Director of communications Adam Brimelow hosts this episode, reflecting on the key announcements, messaging and takeaways from this year's party conferences, focusing on workforce wellbeing and capital investments in the NHS. Senior external affairs manager Kerry Racher discusses the announcements made by Labour, the Liberal Democrats and Conservatives, and the effects these would have on the NHS. NHS Providers chief executive Sir Julian Hartley shares his experience of his party conference debut and explores the importance of representing NHS Providers at these events.

19m
Oct 25, 2023
The Provider Podcast: Breaking down barriers in mental health

* Head of media Susan Bahl hosts this episode on how trusts are working to destigmatise mental health including efforts to integrate mental health services within their surrounding communities. Deputy chief executive Saffron Cordery shares leaders' current biggest concerns and dissects what exactly is needed to improve services for patients, in line with this year's World Mental Health day theme 'mental health is a universal right.' Hear also from South West London and St Georges Mental Health trust chair Ann Beasley and integrated programme director Ian Garlington as they discuss their latest redevelopment project, and how they're creating a new community around and within their mental health trust. 

30m
Oct 11, 2023
60: The Provider Podcast: Dr Tim Ferris on electronic patient record systems

* After a short summer break, The Provider Podcast returns! Director of Communications Adam Brimelow hosts this episode, focusing on the importance of electronic patient record systems (EPRs) in trusts’ digital transformation journeys. Hear from deputy chief executive Saffron Cordery as she shares some background information on the need for and impact of EPRs, and some of the challenges trusts have encountered. NHS England’s former director of transformation Dr Tim Ferris also features to discuss what he learnt in the role, how the UK’s journey compares to the US’ and what he would have done differently if he had the chance to go back.

23m
Sep 27, 2023
The Provider Podcast: Improving regulation for the future

*  In this episode Susan Bahl hears about the highlights from our recent regulation report /improving-regulation-for-the-future. NHS Providers deputy chief executive Saffron Cordery, policy advisor Mariya Stamenova and Care Quality Commission chief executive Ian Trenholm discuss the reports key findings, themes and next steps for healthcare regulation. You can also hear some of the member insights gathered from the survey.

31m
Jul 26, 2023
58: The Provider Podcast: Collaboration within system working

* Recorded live at our Governance 2023 conference, Adam Brimelow speaks to NHS Providers chief executive Sir Julian Hartley about the first year of integrated care systems (ICSs) and how they've improved outcomes across a range of services. Hear also from two conference speakers, Manjeet Gill and Hattie Llewelyn-Davies, as they share their insight on the importance of provider collaboratives in system working, discussing some of the toughest challenges facing the sector and how trusts can overcome them. 

18m
Jul 13, 2023
The NHS - creating an equal and diverse workplace.

* In this episode we mark NHS England’s new Equality, Diversity and Inclusion (EDI) improvement plan, taking a look at what lies behind a successful approach. Susan Bahl hears from NHS Providers workforce policy advisor Olli Potter on some of the key EDI challenges. She also talks to the head of EDI at Kings College Hospital NHS Foundation Trust, Arfan Bhatti, who describes their 'Roadmap to inclusion' and some of the tangible steps they've put in place to support EDI at Kings. And there's an update from NHS Providers’ Race Equality programme lead Asmina Islam Chowdhury, who explains why we introduced our race equality programme for trusts, its aims, and how it’s helping trust boards.

26m
Jun 28, 2023
The Provider Podcast - Pride within providers

* In this Pride month special, NHS Providers senior research analyst and LGBTQ+ network chair Luís Costa da Silva discusses the importance of staff networks in the NHS. Sussex Partnership NHS Foundation Trust chair Peter Molyneux shares his perspective on the role leaders have as well as the obstacles, challenges and areas of progress he has seen over the years. You'll also hear from: Oxford University Hospitals NHS Trust, Leeds Teaching Hospitals NHS Trust and North East London Foundation Trust as they highlight the impact their networks have had on building a sense of community and creating a safe space for wellbeing for staff.

29m
Jun 21, 2023
The Provider Podcast - Providers Deliver on patient flow

* In this episode hear more about some of the case studies spotlighted in our latest Providers Deliver https://nhsproviders-team.monday.com/%7BlocalLink:umb:/document/ec504f991f8e46c6afb942b7a35f67c9%7D report on patient flow. NHS Providers policy advisor Jonathon Holmes discusses what patient flow means and why it matters so much to the NHS. Barking, Havering and Redbridge University Hospitals NHS Trust director of strategy and partnerships, Ann Hepworth, explains the benefits of the trust's community diagnostic centre. The Mid Yorkshire Hospitals NHS Trust acute medicine consultant Tendekayi Msimanga and acute care advanced clinical practitioner Nkazimulo Ndlovu tell Adam Brimelow how Same Day Emergency Care has improved patient flow for their trust.

29m
May 24, 2023
54: The Provider Podcast: NHS workforce: a focus on wellbeing

* In this episode we look at NHS workforce challenges and solutions. NHS Providers policy advisor Sarah White guides us through findings from the latest NHS staff survey. She reflects on record vacancies, race equality within the NHS and the lasting legacy of industrial action. We also hear from Dr Jo Daniels, principal author of a joint report from the University of Bath and the Royal College of Emergency Medicine, on the challenges of staff retention in emergency departments. Finally, the chief executive at Pennine Care NHS Foundation Trust, Anthony Hassall sets out how they have managed to improve staff wellbeing.

28m
May 10, 2023
53: The Provider Podcast: NHS finances: trusts feeling the squeeze

* In this episode we hear from NHS Providers chief executive Sir Julian Hartley as he discusses the importance of capital investment to the NHS and reflects on the recent spring budget. Our new presenter Susan Bahl also speaks to policy advisor Patrick Garratt as he sets out the wider picture on how trusts are expected to transform their estates with the capital investment at hand.

18m
Mar 29, 2023
52: Winter Watch: wrapping up

* Closing our NHS Winter Watch series for 2022/23, NHS Providers head of media Susan Bahl reflects on the whether trust leaders’ worst fears for winter matched the reality, and how it played out in the media.    Senior research analyst Luís Da Costa Silva runs through some of the key statistics and answers the question: "Was it really the worst winter for the NHS?" Finally, ambulance and operational pressures policy advisor Jonathon Holmes dives into winter’s impact on handover delays and ambulance services.

28m
Mar 16, 2023
51: Race Equality: Spotlight on...

* As part of our Race Equality: Spotlight on series this episode hears from NHS England's (NHSE) head of inclusive system development Tracie Jolliff as she shares the work she has been leading in developing the building leadership for inclusion programme (BLFI) and how the pilot evaluation has aided her learnings in this work.  Adam Brimelow also hears from NHSE head of support and transformation Eniola Oladipo who speaks about the role of leaders in creating psychologically safe environments and supporting staff equality and the learnings she has discovered in implementing staff networks across the sector. 

31m
Mar 02, 2023
50: One Thing I Would Do: Jagtar Singh's Big Idea

* In this episode, we continue our 'One Thing I Would Do series which hears trust leaders from varying sectors and backgrounds share the one thing they would implement to improve services across the health and care system.    Our director of communications Adam Brimelow speaks to Coventry and Warwickshire Partnership NHS Trust chair Jagtar Singh on his idea to avoid and prevent inequalities if he were to take control of health and social care for a day.

17m
Feb 23, 2023
49: One Thing I Would Do: Helen Ray's Big idea

* In this episode, we continue our 'One Thing I Would Do series which hears trust leaders from varying sectors and backgrounds share the one thing they would implement to improve services across the health and care system. In the second instalment of this series, our director of communications Adam Brimelow speaks to North East Ambulance Service NHS Foundation Trust chief executive Helen Ray to discuss her big idea she would introduce if she had overarching power of the health and social care system for one day.

15m
Feb 16, 2023
45: The Provider Podcast - One Thing I Would Do: Sir Julian Hartley's Big Idea

*  In this week's podcast, NHS Providers’ new chief executive Sir Julian Hartley shares what influenced him into joining us and what he believes NHS Providers can achieve in the future. The second half of this episode introduces a new mini-series, 'One Thing I Would Do', where trust leaders from varying sectors and backgrounds share their ideas for improving health and care services. Sir Julian shares his big idea for boosting quality improvement and how he’d make the NHS the fastest-improving health service in the world. 

19m
Feb 09, 2023
44: The Provider Podcast - Winter Watch: How are trusts coping?

* In this episode, Adam Brimelow reflects on the toughest winter in the history of the NHS with insights from Miriam Deakin, NHS Providers’ director of policy and strategy. There’s also a summary of what the performance figures tell us, from senior research analyst Luís Costa da Silva In addition to this, we hear from Hospital at Home Physician Professor Dan Lasserson and Consultant in Acute Medicine and Geriatrics Dr Jordan Bowen of Oxford University Hospitals NHS Foundation Trust. They explain how their Hospital at Home programme has helped ease pressures while offering a more convenient and comfortable environment for patients. They also talk about working with the BBC Panorama team which has featured their approach in a new documentary.

19m
Jan 18, 2023
46: The Provider Podcast - Annual conference 2022: Back together again

* In this episode, we're recording live from our first face-to-face annual conference and exhibition since 2019, before the pandemic. On November 15 and 16 we hosted our annual conference in the ACC Liverpool and in this episode, you can hear NHS Providers’ director of communications Adam Brimelow reflect on the event with Keith Willett, chair at South Central Ambulance Service, Jinjer Kandola chief executive of Barnet, Enfield and Haringey Mental Health Trust and Camden and Islington NHS Foundation Trust, and HSJ deputy editor Dave West. Adam also speaks to NHS Providers’ next chief executive Julian Hartley, on his highlights of the two days in Liverpool, and his thoughts as he prepares to take on his new role. The episode concludes with NHS Providers’ interim chief executive Saffron Cordery explaining why this year’s theme 'Resilience' was so important. If you missed out on any of our plenary sessions, you can find them here https://youtube.com/playlist?list=PLAFSmU7HUfYZ6kNurfqNS0XIiwCfrF8x_. Recorded: 16 November 2022 Released: 27 November 2022

18m
Nov 24, 2022
45: The Provider Podcast - Race equality: Strength in diversity

* In light of Black History month, this episode hears Adam Brimelow joined by Selina Ullah, chair of Derbyshire Healthcare NHS Foundation Trust discuss how strength in diversity in the NHS can benefit staff and patients and the contribution that white allies can make to push change for race equality in the health and social care sector. Adam also spoke to Foluke Ajayi, chief executive at Airedale NHS Foundation Trust to discuss the importance of diversity within healthcare systems and leadership and the understanding of this within communities and the journey the NHS is still on lead to a fairer leadership across the system.

18m
Oct 26, 2022
44: The Provider Podcast - Mental health: Changing needs and access to care

* In this episode, Adam Brimelow sits down with NHS Providers interim chief executive Saffron Cordery to discuss the importance of world mental health day, and her particular concerns for the mental health of children and young people as we move on from the pandemic. Saffron also highlights the importance of addressing  inequalities of mental health need and access to care in the NHS.   Adam is also joined by Sarah Kline, chief executive of United for Global Mental Health who emphasises the continuing need to tackle stigma and discrimination, and to educate people about mental health. We also hear from Ifti Majid, chief executive at Derbyshire Healthcare NHS Foundation Trust who discusses how mental health needs have changed over recent years, and how his trust has responded.

30m
Oct 09, 2022
43: Trusts in systems: Engines of transformation

* In this episode, Adam Brimelow sits down with NHS Providers interim chief executive Saffron Cordery and director of policy and strategy Miriam Deakin to discuss the implications for Trusts ahead of the 1 July ‘go live’ date for ICSs, placed on a statutory footing under the new Health & Care Act. The episode looks at how the Act reflects and formalises moves to greater integration, often led by Trusts, and how the changing landscape is providing opportunities for providers to adapt and expand their roles to improve care and help build healthier communities. * * Adam also hears from Dr Ify Okocha and Peter Lewis, leaders on the ground who, in different ways, are adapting successfully to the new landscape.

26m
Jun 22, 2022
42: Providers Deliver: Tackling community and ambulance services backlogs

* This fourth episode from our Providers Deliver season focuses on tackling community and ambulance backlogs in the NHS. We begin by hearing from Northumbria Healthcare NHS Foundation Trust's clinical lead for discharge and intermediate care Karen Hutton, and Marguerite Harvey, a clinical lead physiotherapist based in A&E, as they explain their discharge to assess new initiative which sees patients assessed in their own home. * * Yorkshire Ambulance Service NHS Trust's clinical response and governance manager (and paramedic) Simon Jennings, and Charlotte Underwood, a nurse in their new clinical hub, share details of how the new hub in their emergency operations centre helps deliver the right care to patients first time. * * We also hear from Julia Bryant, one of Wirral Community Health and Care NHS Foundation Trust's quality leads, and Emily McCardle, clinical lead and speech and language therapist, whose children's speech and language therapy team has been working to equip teachers virtually to support children with their language, communication and social skills.  * * Released: Thursday 9 June 2022

28m
Jun 08, 2022
41: Providers Deliver: Tackling hospital backlogs

* This third episode from our Providers Deliver season focuses on tackling hospital backlogs in the NHS. We begin by hearing from King’s College Hospital NHS Foundation Trust head of neurosurgery Ranjeev Bhangoo and Dr Clive Kay, chief executive at the trust whose neurosurgery team is using extra theatre time and capacity to carry out 750 more operations a year. And speak to a patient’s sister, Jo, on their experience of this new process. * * Dorset County Hospital NHS Foundation Trust clinical director of orthopaedics Colin Senior and James Smith an orthopaedic consultant and clinical lead for the assessment centre who have managed to reduce total waiting lists by 52%. * * We also hear from Eilish Midlane, Royal Papworth Hospital NHS Foundation Trust chief operating officer and Alaina Yardley, lead cardiac physiologist, share their approach of using remote home monitors to follow-up with and among heart devices for thousands of patients. * * Released: Thursday 2 June 2022

28m
Jun 01, 2022