Gears, Action, Growth: Shifting Business Culture one Conversation at a Time

Josephine Palermo

About

Dr. Josephine Palermo's superpower is to create business cultures that transform organizations team by team. With a PhD in Organisational Psychology, and from working with big corporates and government, to small and large businesses, Josephine is a wellspring of knowledge and experience. On top of that, she owns three enterprises and is a sought after speaker.

Gears, Action, Growth is a podcast for anyone who is interested in leveraging the power of people in their business. We discuss topics on building great teams and business cultures.

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52 episodes

Episode 50: The Days: Lessons from Fukushima

🎙️ Episode 50 Alert! Unveiling "The Days: Lessons from Fukushima" Join us for a riveting discussion on Episode 50 as we delve into the captivating world of "The Days"! Co-hosted by the brilliant Dr. Iain Butterworth and yours truly, we're about to decode the art of navigating complexity, uncertainty and pressure in leadership. "The Days" on Netflix takes us back to the profound events of the 2011 Fukushima nuclear disaster. While critics might have labeled it as 'too respectful" and 'lacking drama,' we beg to differ. Our conversation taps into the goldmine of insights it offers for leaders and organisations striving to thrive amidst high-stakes challenges. Witness the clash of cultural dynamics, where deference to company leadership meets the grit of risk mitigation, all against the backdrop of catastrophic events unfolding over seven fateful days. Our fascination lies in dissecting the intricate behaviors portrayed, mirroring the colossal pressure that employees endured in the face of seemingly insurmountable odds. These lessons echo far beyond the silver screen, resonating with the intricacies of AI-induced complexities and the essence of effective leadership amid organisational ambiguity.

34m
Aug 24, 2023
Episode 49: Leadership as a Learning Activity with Nicholas Conigrave

Nicholas Conigrave and Josephine discuss how leadership as a learning activity. Nick has a vast track record and is passionate about working with leaders, building their capability to create organisational environments where people can flourish and do their best work. See Nick’s Centre for Strategic Education paper here: https://www.learningcreates.org.au/ Contact Nick at https://www.linkedin.com/in/nicholas-conigrave-0608753/ Let us know your thoughts on this conversation and ideas for future conversations at https://gearedforgrowth.biz/contact/

35m
Jul 31, 2023
Episode 48: Our Culture of Busyness

With co-host Dr Iain Butterworth, we discuss why we are SOOO busy and what we can do about it. So if you feel like you never have enough time, you should really listen to this! For access to the article that inspired this podcast go to See article Beware a Culture of Busyness (hbr.org) Let us know your thoughts on this conversation and ideas for future conversations at https://gearedforgrowth.biz/contact/

31m
Jul 21, 2023
Episode 47: The Good Life with philosopher Ole Hoffken

Iain and Josephine interview postdoctoral researcher and philosopher Ole Hoffken on The Good Life during his recent visit to Deakin University. We delve into his work which explores how the good life ‘feels’ and the objective conditions required in organisations and the border society to attain it. We explore the concept of resonance and what it tells us about creating a life of meaning and happiness. Contact Ole at: o.hoeffken@gmail.com The book by Hartmut Rosa on the 'resonance theory' of the good life: https://www.wiley.com/en-us/Resonance%3A+A+Sociology+of+Our+Relationship+to+the+World-p-9781509519927 A shorter article by Rosa sketching the general idea: https://www.semanticscholar.org/paper/Dynamic-Stabilization%2C-the-Triple-A.-Approach-to-Rosa/ce236c08109c0b437e13fe77478c6e58cc56c930 A great introduction to the evolutionary-anthropological approach can be found in the book 'The Social Leap' by Bill von Hippel (University of Queensland): https://www.harpercollins.com/products/the-social-leap-william-von-hippel?variant=39379922780194 During his research stay, Ole gave a talk on his work at Deakin University: https://philevents.org/event/show/108329 Contact Dr Iain Butterworth at iain@iainbutterworth.com Let us know your thoughts on how you are attempting to live the Good Life. Contact Josephine at https://gearedforgrowth.biz/contact/

52m
Jun 01, 2023
Episode 46: Creating true connection with our customers online with Eric Melchor

In this episode Josephine speaks to Eric Melchor about designing a life in Romania has worked for Eric and his young family and the benefits that Optimonk brings to personalising your customers’ experiences. They discuss the opportunities that micro-engagements bring to us and our customers creating a sense of connection, trust and happiness. Let us know your thoughts on how personalisation impacts you. Contact Josephine at https://gearedforgrowth.biz/contact/ Contact Erik at eric.melchor@optimonk.com Sign up for the Personalisation Bootcamp at www.optimonk/bootcamp

40m
Mar 27, 2023
Episode 45: Legislation spot lights psychological healthy workplaces, with Sandra Lam

With my guest Sandra Lam, Organisational Psychologist, we discuss the changes in the Occupational Health and Wellbeing Legislation in Australia and what it means for employers. Contact Sandra Lam at https://www.linkedin.com/in/5andralam/ Let us know your thoughts on psychological health. Contact Josephine at https://gearedforgrowth.biz/contact/

29m
Mar 16, 2023
Episode 44: The 3rd Act with Katherine McPherson

In this episode Dr Iain Butterworth speaks to architect Katherine McPherson, American born and now in Melbourne Australia about what’s next for her after a long career in workplace / community architecture and strategy and organisational dynamics She’s looking at her 3rd Act, and exploring what she wants to do as a mature worker and why it matters. This is the first in a series of conversations about how we leverage the skills and expertise of those wiser older workers (WOWs) for the benefit of both the indiv, the org, the community and society at large. Contact Katherine at: kmcp@developingsolutions.com.au Check out Guilford Lane here: https://whatson.melbourne.vic.gov.au/article/the-best-cafes-and-things-to-do-in-guildford-lane As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com

44m
Feb 14, 2023
Episode 43: Facing our Climate Reality with Warrick Peel

With guest Warrick Peel we explore the organizational imperative to respond to Climate Change and how organisational thinking and action is intersecting with community level thinking, and how innovation and start-ups are critical to solving some of the wicked problems we face around climate change. Some of the standouts are Atlassian and Canva, making a big impact on climate change action. We discuss how governments and corporations can do more to support and enable actions that take us closer to next zero. Warrick explains carbon pricing and trends in the carbon market and states that most large corporations will have 100s of millions in carbon liability - e.g. AGL posted they have a 600million annual liability - addressing this liability requires purchasing carbon credits or directly investing in renewables to get to net zero. . Warrick warns that solutions aren’t being implemented quick enough and at the scale we need them to be. “Mother Earth will continue beyond 2100 but I don't think humans will”, he bemoans. His call to action is about thinking differently - the message is about saving ourselves…, and saving our relationship with the planet.

33m
Jan 29, 2023
Episode 42: Holiday Special - Some of the things on our minds

Iain and Josephine talk about some of the things that are on their mind as the year draws to a close. Topics range from the brave new world, AI, digital consciousness, the fall of ethics, and the rise of the young, brash entrepreneur. Iain draws on Alvin Toffler’s ‘Future Shock’ and Damian Rodrick’s ‘The Spike’ and discuss the need for elder wisdom in the context of the superstar entrepreneur. Topics venture into the role of psychedelics in treating mental health disorders. And applications of kindness and compassion in modern society. We discuss gender politics and pronouns, other injustices like ageism, and Josephine's upcoming book on women and power, and Iain’s book on Sense of Place coming up next year. We talk about burnout and exhaustion, and issues of mental health that are prevalent at this time of year. We give thanks for people who have inspired and supported us this year also share our new year's resolutions. For Josephine it's “set your mind to receive” and for Iain it's “be present be more present and grateful.” Contact Dr. Iain Butterworth at https://iainbutterworth.com As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/

47m
Dec 19, 2022
Episode 41: Severance

In this episode, Iain and I discuss our reactions to the new show on Apple TV called Severance and how it raises questions for us about how we manage our personal and work lives. We go from cringing about those office rituals of forced conviviality, and discussing how we can build a workplace environment that encourages bringing our whole self to work, to questioning when is a bit of severance actually a good thing? And there’s lots more in between. Join us for this at times hilarious conversation and don’t worry, there are no spoilers. For more information about Severance https://www.imdb.com/title/tt11280740/ As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com Contact Dr Josephine Palermo https://gearedforgrowth.biz/contact/

44m
Nov 30, 2022
Episode 40: Whisper, Tap, Slap with Cindy Scott

Josephine is joined by Cindy Scott who is a Leadership Coach ⭐️ Author ⭐️ Speaker ⭐️ Podcast Host ⭐️ and retailer of Cancer and Wellbeing Gifts ⭐️ as well as being a Tea Connoisseur Cindy survived Cancer twice. This is her story about how she transformed her life after the devastating re-emergence of breast cancer nearly 5 years after her first diagnosis. You can contact Cindy and see her fabulous resources at https://evolvingwomen.co/ If you’d like to join our Women’s Circle, please contact Josephine at josephine@gearedforgrowth.biz or https://gearedforgrowth.biz/contact/

32m
Nov 06, 2022
Episode 39: Communication is a promise you make with Russell Pearson

In this episode Josephine is joined by Russell Pearson who is living the dream lifestyle of the 4hr week and runs a successful coaching advisory business. With a background in design and marketing, we cover topics around ideal client and talent attraction, and what shifts business owners need to make today. Contact Russell here: https://consultingbusinesspodcast.com/ www.russellpearson.com As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/

32m
Oct 25, 2022
Episode 38: Telling and Telepathy with Paul Matthews

Josephine is joined by Paul Matthews, who has a new top ten bestseller book SWITCH: from telling to trusting Paul believes trust is the essence of leadership and loves to inspire others to powerful leadership through communication. We discuss this and other topics in this episode. As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/

35m
Oct 09, 2022
Episode 37: The Dark Triad and Corporate Psychopathy with Mack Zhou

Organisational Psychologist, Mack Zhou, helps us understand what the Dark Triad is, and how would we know we are in the presence of it. Importantly he also offers some tips on what to do when confronted with someone who could have this distinct personality profile. Contact Mack at www.linkedin.com/in/mack-z/ Further reading on the Dark Triad: https://www.sciencedirect.com/science/article/abs/pii/S0092656602005056 As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com

36m
Oct 04, 2022
Episode 36: Imposter Syndrome amongst Australia's best and brightest

After a bit of a hiatus, we are back for regular episodes. Drs Josephine Palermo and Iain Butterworth explore the consequences of imposter syndrome. Iain tells a story about where he sees the impact of Imposter Syndrome in a team of leading thinkers in our Country that he was recently a part of. He asks why this happens and what are the impacts for individuals and organisations. As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com

25m
Sep 28, 2022
Episode 35: Can organisations be non-binary? (Part 2)

In Part 2 we continue our conversation about non-binary culture and explore how it is demonstrated in organisational culture and in our leadership. We also discuss how we can take non-binary and inclusive practices beyond gender. Josephine mentions Paul Mac in this episode, learn more about this incredible artist here https://paulmac.com.au/tour/ As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com

35m
Jun 14, 2022
Episode 34: Can organisations be non- binary? (Part 1)

Josephine and Iain discuss what it means for the future of work when society is shifting to non-binary modes of gender identity for individuals and can this make an impact on the systems we live and work in. As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com

32m
Jun 14, 2022
Episode 34: Can organisations be non- binary? (Part 1)

Josephine and Iain discuss what it means for the future of work when society is shifting to non-binary modes of gender identity for individuals and can this make an impact on the systems we live and work in. As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/ Contact Dr.Iain Butterworth at https://iainbutterworth.com

33m
Jun 10, 2022
The Stories We Tell with Randall Pearce

Randall Peace, Director of Think Insight Advice joins Josephine and Iain for a discussion about narrative coaching, and how the stories we tell about ourselves can play an important role in determining our success. As Shakespeare said, ‘Beware the stories you tell yourself, for surely you will live them.’ Contact Randall at randall.pearce@thinkinsightadvice.com.au www.thinkinsightadvice.com.au Contact Dr.Iain Butterworth at https://iainbutterworth.com As always, please send us your questions and stories: https://gearedforgrowth.biz/contact/

36m
May 11, 2022
Episode 32: Iain Butterworth on the Weekend our Relationships Broke

We are back for Season 2 with a new co-host that you may have heard in conversations with me in Season 1…drum roll..Please welcome the enigmatic Dr Iain Butterworth. Our wonderful Season 1 co-host, the vivacious Christy Mori is busy pursuing other projects so won’t be back for another Season of Gears Action Growth this year. Today Iain remembers how we met and what he hopes to see in this Season’s podcast. As always, please send us your questions and stories: josephine@gearedforgrowth.biz

24m
Apr 24, 2022
Episode 31: Entrepreneurship and Growth with Casey Hill

Casey was raised by a long line of entrepreneurs in his family, he talks about his journey through entrepreneurship and the power of connection as a central theme in his success. Dr Josephine and Casey talk about the some of the defining moments of his career and how he learnt about the impact of truly connecting to customers. Casey is the Head of Growth - Bonjoro, a personal video email platform, helping businesses to improve connection with their customers in a world of automation. You can contact him at www.bonjoro.com

25m
Apr 10, 2022
Episode 30: Tony Sutherland on Delivery at Speed

Dr Josephine chats with Tony Sutherland who is an Executive Product Owner and Agile Coach on the way he has achieved extraordinary improvements in product delivery times in a culture that was not set up for speed. They discuss his leadership philosophy, agile practice and human centred design, all of which created the right environment to change ways of working at scale. Tony referenced this book in this episode: Eric Ries: The Lean Startup http://theleanstartup.com/book Tony’s Linked in Profile: https://www.linkedin.com/in/transformationlead/ As always, please send us your questions and stories: josephine@gearedforgrowth.biz

31m
Mar 28, 2022
Episode 29: Rachael Kmiec on Delivering on True Employee Engagement

Rachael is a Community Lead at Servian, a tech consultancy throughout Aust, NZ, Singapore and India. Dr Josephine and Rachael discuss how to truly engage your employees. For more information about Servian go to: https://www.servian.com/ As always, please send us your questions and stories: josephine@gearedforgrowth.biz or contact me at https://gearedforgrowth.biz/contact/

26m
Feb 21, 2022
Episode 28: Laura Mazin on Truly Delivering on Customer Experience

Dr Josephine talks to Laura Mazin, CEO of AchieveAble, and a Customer Experience Guru, about how to deliver an impactful customer experience in your business. Laura Mazin has over 30 years’ experience accelerating business growth through transformed customer experiences. As always, please send us your questions and stories: josephine@gearedforgrowth.biz

27m
Feb 06, 2022
Episode 27: Dr. Iain Butterworth on Identity and Place

Josephine and Dr Iain Butterworth, who are good friends and colleagues, discuss our human connection to spaces and what companies and governments need to know to rethink how we create different spaces for a post Covid world. Dr Iain Butterworth, who is trained in Community Psychology, is passionate about healthy cities and communities. Iain has extensive experience across government, higher education, and the community sectors. What are the opportunities for re-conceptualising our connection to place in 2022 . Some useful references mentioned in the episode: https://iainbutterworth.com/blog/ " 20-minute neighbourhoods" -- https://www.planning.vic.gov.au/policy-and-strategy/planning-for-melbourne/plan-melbourne/20-minute-neighbourhoods RMIT -- Healthy Liveable Communities Group -- a fantastic website full of useful information and resources. https://cur.org.au/research-programs/healthy-liveable-cities-group/ RMIT Australian Urban Observatory -- https://auo.org.au/ Cardinia Shire Council Liveability Plan - has significant relevance to the 'suburban economy' - https://www.cardinia.vic.gov.au/downloads/download/536/cardinia_shire_s_liveability_plan_2017-29_-_cardinia_shire_counci As always, please send us your questions and stories: josephine@gearedforgrowth.biz Read Iain’s blog page for his series of blogs on Sense of Place https://iainbutterworth.com/blog/ Contact Dr.Iain Butterworth at https://iainbutterworth.com/

35m
Jan 29, 2022
Episode 26: A conversation with Shu Tan: Surviving Shitty Hard Times

Shu’s life changed dramatically about 12 months ago. Coming through all of that to the other side, Josephine speaks to Shu about her journey, the life lessons in resilience and courage, and what’s in store now. Some trusted organisations for Breast Cancer information: https://www.bcna.org.au/ https://www.pinkhope.org.au/ https://www.thinkpink.org.au/ https://www.cancer.org.au/cancer-information As always, please send us your questions and stories: josephine@gearedforgrowth.biz

47m
Oct 30, 2021
Episode 25: Resetting our Relationships

According to some studies, 10 per cent of the people we meet in our lives don’t actually like us so how do we get along with everyone in the workplace? We often get stuck in relationship patterns with people, including our colleagues and bosses at work, and feel like that is never going to change. But it's Spring, and we're feeling inspired by the changes in nature all around us so we thought it was a good opportunity to talk about how to shift those tricky relationships and reset them for the better. As always, please send us your questions and stories: josephine@gearedforgrowth.biz Some interesting reads: https://www.purewow.com/wellness/how-to-reboot-your-relationship https://www.nytimes.com/2021/06/16/well/family/relationship-reset.html https://www.psychologytoday.com/au/blog/fulfillment-any-age/201512/does-your-relationship-need-reset

33m
Sep 22, 2021
Episode 24: Staying Focused in a Sea of Distraction

This last week has been one of those weeks where my focus was definitely distracted….by news broadcasts on the pandemic, climate change, and Afghanistan; to mention a few. Interruptions, more news about lockdown extensions, home schooling…So Christy and Josephine discuss ways to create focus during this time of so many distractions. Some interesting reads for more information: Josephine’s Blog https://gearedforgrowth.biz/staying-focussed-in-a-sea-of-distraction/ https://www.nirandfar.com/internal-triggers/ https://www.psychologytoday.com/au/articles/200704/fix-your-focus

43m
Sep 16, 2021
Episode 23: Dr. Iain Butterworth on Dealing with Doubt and Uncertainty

Josephine and Dr Iain Butterworth, who are good friends and colleagues, discuss how to deal with doubt and uncertainty of your people in your business. They discuss why it’s important to check in with your team about their doubts and uncertainties, and importantly how to address these before they lead to poor productivity, absenteeism and bad business culture and outcomes. Dr Iain Butterworth is a Community Psychologist who is passionate about healthy cities and communities. Iain has extensive experience across government, higher education, and the community sectors. A Fulbright Scholar, Iain has expertise in the WHO Healthy Cities program and spends most of his time helping busy planners, councillors, and policy makers to develop useful, rigorous, and relevant information that is grounded in the contributions and expertise of communities and local partners. When he’s not working, Iain tends to his gorgeous heritage garden! As always, please give us your questions and stories: josephine@gearedforgrowth.biz Contact Dr.Iain Butterworth at https://iainbutterworth.com/

28m
Aug 23, 2021
Episode 22: Designing for true collaboration: Coworking, Flexibility and Agility

With many of us are still working from home, CEOs are beginning to wonder how will they get their staff back to the office. In this episode we discuss some alternatives to defaulting to ways of working before the pandemic. This transition presents an opportunity to design the built environment around your staff in ways that build collaboration and the team culture you need to drive your business strategy. We discuss what are the elements that inspire true collaboration. History of Coworking: https://cobaltworkspace.com/the-history-of-coworking/ If you'd like to ask questions about purpose please email josephine@gearedforgrowth.biz

35m
Aug 04, 2021