Is your workforce as diverse as the customers they serve? It’s an important question to ask. As a Diversity & Inclusion and Culture Transformation Consultant, Hamid Senni explains how diversifying your workforce can lead to new efficiencies and a better customer experience. Hamid emphasizes that diversity goes beyond race and gender, encompassing various characteristics such as age, abilities, and experiences. He highlights the benefits of a diverse workforce, from understanding customer needs to fostering innovation and adaptability.

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