Large portions of the State Department’s workforce are relatively new on the job, and didn’t get the traditional onboarding experience. About 20% of the Foreign Service and 30% of its civil service employees were hired since March 2020. Many of them started the job remotely, and missed out on core on-the-job training because of the pandemic. Now the State Department is taking a closer look at those training gaps, and helping its workforce brush on emerging fields like AI. For a closer look at all of this, Federal News Network’s Jory Heckman spoke with the director general of the Foreign Service and director of the Bureau of Global Talent Management, Marcia Bernicat. 
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