In this episode of the HR Leaders Podcast, I’m joined by Erica Keswin, Wall Street Journal Best Selling Author, to shed new light on employee engagement in today's diverse workplace.

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Episode highlights

00:00 - Episode highlight and introduction

01:02 - Erica's Background in HR and Human Capital

01:36 - Inspiration Behind "The Retention Revolution"

03:01 - Work Evolution and Flexibility Post-Pandemic

03:12 - Keeping Employees Connected in Hybrid Work Environments

03:59 - The Importance of Human Connection in the Workplace

06:07 - The Role of Intentional Connections in Innovation and Culture

06:37 - Kevin Kniffin's Firehouse Study

07:44 - From Old Ideas to New Beginnings in Workplace Dynamics

07:55 - From Ladders to Lilypads

12:22 - Developing Future Skills and Talent Mobility

13:08 - Talent Mobility and Mentorship Programs in Siemens and Ubisoft

14:09 - Change Management and Managerial Mindset Shifts

15:31 - Elevating and Celebrating the Role of Managers

17:53 - Recognizing and Rewarding Managers

18:20 - L'Oreal's People Manager Town hall and Learning Development

19:17 - Managerial Challenges and Opportunities for Connection

19:39 - Practical Tools for Manager and Employee Engagement

21:04 - Maintaining Humanity in Leadership and Management

23:07 - Implementing Connection Strategies in Schools

24:29 - Key Takeaways from Erica's Book

26:48 - Vulnerability, Empathy, and Experimentation in Leadership

27:31 - Connecting with Erica and Closing Remarks

About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.

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