Jeffrey Mosher welcomes back Michael Maddox, President Convergence Networks and EOS Implementer. Lansing, Michigan

Michael let's start out by reminding the audience about Convergence Networks.

Last month we heard Convergence Networks was Recognized on CRN’s 2023 MSP 500 List tell us about that.

In the years we've known you, service has always been a key factor, and we understand Convergence has New Support Features Coming in 2023 -- what do those entail for your customers? (TimeZest scheduling, chat)

Convergence helps customers with Microsoft Updates, ...how?

Cybersecurity has been your focus in the past what should we know about at this time?

Anything else to share?

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