1:02 Nick loves the show timestamps
2:43 Be a better coach review
4:10 Under promise over deliver
10:46 Why Nick loves Chick-fil-a
12:49 Focus on high quality service
18:00 How having less clients might be better
20:30 Does capitalism screw people over
22:25 What happened to Liver King
24:54 Your promise vs level of product
34:24 How to under promise and over deliver
38:45 Dealing with rude clients
52:02 More credentials are better
