546 | Your New Job: Chief Behavior Officer OCT 31, 2023
Play About Use the timestamps below to guide you better as a leader or individual:- Defining and shaping company culture. 0:00
- Chris LoCurto discusses the role of a Chief Behavior Officer, defining culture as actions and attitudes.
- He argues that leaders should shape culture, rather than simply expecting good behavior from employees.
- Chris LoCurto emphasizes the importance of defining and shaping a great culture in a company or family, as it brings power and momentum when everyone is moving in the same direction.
- He contrasts this with a poor culture, where gossip, backstabbing, and low morale hinder progress and create a toxic work environment.
- Building trust and vulnerability in leadership teams. 4:56
- Chris LoCurto highlights the lack of trust as a common issue among leadership teams, noting that even when team members think they trust each other, they may not be vulnerable enough to truly communicate and collaborate effectively.
- He emphasizes the importance of vulnerability in building trust and deepening communication within a leadership team, but also acknowledges the need to be mindful of sharing personal information with the right people.
- Chris LoCurto emphasizes the importance of trust and vulnerability in teams, encouraging members to share their failures and learn from each other.
- He believes that when team members trust each other, they can work closer together, have deeper conversations, and focus on making failure a great teacher for success.
- Positive culture and leadership. 9:51
- Chris LoCurto emphasizes the importance of creating a positive culture in business, leading to increased productivity and better outcomes.
- By teaching leaders to be behavior officers, businesses can experience remarkable growth and success.
- Chris LoCurto emphasizes the importance of gratitude in managing one's own behavior and leading others positively.
- He encourages listeners to focus on being grateful for the good things in their lives, even during difficult times.
- Forgiveness and gratitude in difficult times. 16:02
- Chris LoCurto shares how God revealed to him that he was not forgiving two people who were currently sinning against him, and how praying for them has changed his life.
- LoCurto and his wife pray specifically for those who are causing difficulty in their lives, finding it difficult but necessary to forgive in the midst of negative situations.
- Start with gratitude and learn personality styles to grow closer to God and others.
- Personality styles and leadership roles. 20:57
- Chris LoCurto explains the importance of understanding personality styles to lead people to better behaviors.
- Chris LoCurto emphasizes the importance of learning leadership skills to help others succeed.
- He shares a meme illustrating the difference between an "obvious solution" (add more horses) and a "corporate solution" (add more people in the cart with whips).
- Chris LoCurto emphasizes the importance of understanding one's personality style in the role of Chief Behavior Officer (CBO), as it can impact how they interact with and influence others.
- He encourages leaders to make adjustments to their personality style to better care for their team members, even if it means stepping out of their comfort zone.
- Leadership, communication, and attitude change. 27:29
- Chris LoCurto recognizes the need to change and adjust his communication style to better support his team.
- He prioritizes vulnerability and open communication with his leaders to set a positive example and address any issues.
- Chris LoCurto takes a hard look at his workload and delegates tasks that are not essential to free up time to focus on leading his team.
- He recognizes that leading people is not the bulk of his job, but he prioritizes spending more time helping his team with the right behaviors and attitudes.
- Leading a team to better actions and attitudes. 32:12
- Chris LoCurto emphasizes the importance of self-awareness and communication in leading a team effectively.
- He identifies communication gaps as a major challenge that leaders face, and stresses the need to fill those gaps to guide and direct team members effectively.
- Chris LoCurto emphasizes the importance of accountability in implementing cultural change, and acknowledges that some team members may resist or not be willing to adapt.
- He suggests that as leaders, it's possible to find individuals who don't want to be held accountable or who are not a good fit for the organization's new direction.
- Leading change in a business environment. 36:54
- Chris LoCurto emphasizes the importance of watching cultural aspects and gossip to avoid coming across as criticizing or blaming others for their behavior.
- He also stresses the need to focus on key results and expected outcomes when trying to change behaviors towards work, while still maintaining a positive attitude.
- Chris LoCurto highlights common challenges in businesses, including communication issues, accountability concerns, cultural issues, and toxic practices.
- He emphasizes the importance of identifying and addressing these challenges to improve the overall culture and productivity of the business.
- Addressing toxic team members and improving workplace culture. 42:18
- Chris LoCurto highlights the common fears of leaders when it comes to dealing with toxic team members, including the fear of losing important knowledge and skills.
- He emphasizes that walking through a proper accountability process can lead to a healthier team culture, even if it's difficult and uncomfortable.
- Chris LoCurto highlights the importance of addressing toxicity in the workplace, including poor attitudes, lack of accountability, and unsolved problems.
- He suggests solving these issues by paying attention to them, fixing them, and providing the necessary tools and expectations to team members.
- Improving workplace culture through personality styles and communication. 47:08
- Chris LoCurto emphasizes the importance of improving team culture, citing it as the top issue in businesses and highlighting its impact on finances, clientele, and customer service.
- He shares his experience of his team's success in changing culture, resulting in more money, better client relationships, and improved overall performance.
- Chris LoCurto emphasizes the importance of understanding personality styles in communication, particularly for leaders and business owners.
- He encourages listeners to take their team through the DISC personality styles video to improve teamwork and relationships.
