Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
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Episode page with transcript and more https://leanblog.org/500 My guest for Episode #500 of the Lean Blog Interviews Podcast http://leancast.org/ is me, your usual host Mark Graban. Today, I'm mixing up the format with a solo episode that celebrates 500 episodes over almost 18 years. I'll share some of the origin story and history of the podcast. You'll hear clips from Episode 1 (with Norm Bodek https://leanblog.org/1) and Episode 50 https://leanblog.org/50 (where Jamie Flinchbaugh asked me about getting started). You'll also hear a clip from a recent conversation where Barry McCarthy, of AME Australia, asked me about persisting with podcasting all these years. Thanks for listening, whether this is your first time, you've listened to them all, or somewhere in between! The podcast is brought to you by Stiles Associates https://www.leanexecs.com/, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/. Notes and Highlights: __ __
My guest for Episode #499 of the Lean Blog Interviews Podcast http://leancast.org/ is James P. Womack https://www.lean.org/about-lei/senior-advisors-staff/james-womack/. Jim really needs no introduction for this audience, he's the founder of the Lean Enterprise Institute https://lean.org/ (in 1987) and remains a senior advisor to them. Episode page with transcript and more https://leanblog.org/499 In the late eighties, he and Dan Jones led MIT's International Motor Vehicle Research Program (IMVP), which introduced the term “lean” to describe Toyota's revolutionary management system. Based on that research, Womack coauthored The Machine That Changed the World https://amzn.to/3URLIo6 (Macmillan/Rawson Associates, 1990), Lean Thinking https://amzn.to/3uCxyg9 (Simon & Schuster, 1996), Lean Solutions https://amzn.to/3T9y52y (Simon & Schuster, 2005), and Seeing the Whole Value Stream https://amzn.to/49OG76g (Lean Enterprise Institute, 2011). Jim was really gracious and helpful to me in being an early guest on this podcast, going back to Episode 12 https://leanblog.org/12 in late 2006 when we talked about Lean in China. Today is his 8th appearance on the podcast https://www.leanblog.org/?s=womack+podcast: 7 times solo and once last September as part of a group that did a post-game show with me after the GE Lean Mindset event https://www.leanblog.org/2023/09/discussing-the-ge-lean-mindset-event-with-jim-womack-katie-anderson-and-jamie-v-parker/. I've seen and talked with Jim many times over the past decade, so it's totally my fault that I haven't had him on since 2011. When I asked him to come back to help celebrate 500 episodes, he quickly agreed — and I'll have him back again much sooner than this last gap between appearances. In today's episode, Jim shares reflections and stories on a number of companies, countries, and topics, including: __ __ And he answers some questions that were suggested by LinkedIn commenters. Questions, Notes, and Highlights: __ __ The podcast is brought to you by Stiles Associates https://www.leanexecs.com/, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more https://leanexecs.com/. This episode is also brought to you by “The Optimistic Outlook,” hosted by Barbara Humpton, CEO of Siemens USA https://lnns.co/ygnSlpD4aUT. This podcast is a hub for those passionate about transformative concepts that shape both our workplaces and our world. Find it in your favorite podcast app. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
My guest for Episode #498 of the Lean Blog Interviews Podcast http://leancast.org/ is Jeffrey K. Liker https://www.linkedin.com/in/jeffreyliker/. Jeff is Professor Emeritus from the University of Michigan, President of Liker Lean Advisors http://www.likerleanadvisors.com/, and author of the great books in the Toyota Way series https://amzn.to/3SvjMDR. Episode page with video, transcript, and more https://leanblog.org/498 He was previously a guest here in Episodes 3 https://leanblog.org/3, 4 https://leanblog.org/4, 37 https://leanblog.org/37, 39 https://leanblog.org/39, 41 https://leanblog.org/41, 111 https://leanblog.org/111, and 400 https://leanblog.org/400. Today, we have a discussion centered around learning from mistakes in the context of Toyota and lean methodologies. The episode delves into the significance of recognizing, reacting to, and learning from mistakes within organizations that employ Toyota Production System (TPS) or lean strategies. Jeff shares his insights on how Toyota's culture of continuous improvement and learning from errors fundamentally drives its success. The conversation touches on Toyota's approach to leadership and problem-solving, emphasizing the structured response to mistakes at different levels of the organization, from the factory floor to top management. The episode further explores the Toyota leadership model, illustrating how leaders at various levels are expected to react when mistakes occur. Liker explains the role of the andon cord system in facilitating immediate problem identification and resolution, showcasing Toyota's commitment to quality and efficiency. He elaborates on the multi-layered leadership response to errors, detailing the responsibilities of team leaders, group leaders, and higher management in fostering a culture of learning and improvement. The discussion underscores the importance of a systemic approach to problem-solving, where the focus is on understanding and addressing the root causes of mistakes rather than attributing blame to individuals. This episode offers valuable insights into the principles of lean leadership and the critical role of acknowledging and learning from mistakes in achieving organizational excellence and innovation. Questions, Notes, and Highlights: __ __ The podcast is brought to you by Stiles Associates https://www.leanexecs.com/, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more https://leanexecs.com/. This episode is also brought to you by “The Optimistic Outlook,” hosted by Barbara Humpton, CEO of Siemens USA https://lnns.co/ygnSlpD4aUT. This podcast is a hub for those passionate about transformative concepts that shape both our workplaces and our world. Find it in your favorite podcast app. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
My guest for Episode #497 of the Lean Blog Interviews Podcast http://leancast.org/ is Tobias Gilk https://gilkradiologyconsultants.com/about/, the founder of Gilk Radiology Consulting https://gilkradiologyconsultants.com/ (GRC). He is an architect by training, but has spent 20+ years focusing on MRI safety... initially through the architecture and planning of MRI facilities, but quickly growing into the technology, clinical practice, regulation, and economics of MRI safety. Episode page with video, transcript, and more https://leanblog.org/497 https://leanblog.org/497 He is recognized by both state and federal courts as an expert in MRI safety issues. Tobias has published dozens of papers and articles on MRI safety. He is also twice a member of the American College of Radiology's MRI Safety Committee (twice named co-author of ACR MRI safety standard guidance). In this episode, we dive deep into the complexities of MRI technology, acknowledging its transformative role in health care but equally highlighting the overlooked dangers that require meticulous handling. Delving into safety protocols, process failures, and the risks associated with projectiles and thermal injuries, they underscore the need for stricter adherence to safety protocols. We not only discuss the intrinsic risks associated with MRI but also explore the regulatory landscape, identifying key gaps that permit inconsistency in safety practices. The narrative is a pointed reminder that safety is of paramount importance, and mitigating risks requires thorough screening, careful positioning, and a collective commitment to safety-first processes. Questions, Notes, and Highlights: __ __ The podcast is brought to you by Stiles Associates https://www.leanexecs.com/, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more https://leanexecs.com/podcast. This episode is also brought to you by "The Optimistic Outlook," hosted by Barbara Humpton, CEO of Siemens USA https://lnns.co/ygnSlpD4aUT. This podcast is a hub for those passionate about transformative concepts that shape both our workplaces and our world. Find it in your favorite podcast app. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
My guest for Episode #496 of the Lean Blog Interviews Podcast http://leancast.org/ is Randy Carr https://www.worldemblem.com/executive-team/, the CEO of South Florida-based World Emblem https://www.worldemblem.com/ – one of the largest embroidery companies in the world with plants in the U.S. and Mexico. Episode page with transcript, video, and more https://leanblog.org/496 Since 1993, the family-owned business has been the “go to” for emblems and patches for sports headwear, footwear, sports garments, and other apparel, with an output of more than 100 million products a year. In this episode, we delve deeper into World Emblem's systemic view of their business operations within the scope of the SQDCM (Safety, Quality, Delivery, Cost, and Morale) model. Learn how this approach steered them toward not just honing a product's price-point, but also delivering a superior experience that justifies that price. Discover how lean principles became an integral part of their response to various business challenges, ranging from pre-COVID operational inefficiencies to the financial impact of pandemic-induced difficulties. As World Emblem continues to foster a culture of continuous improvement and uphold their focus on safety, quality, and customer service, this lean journey illustrates the effectiveness of lean in maintaining robust competitiveness within a dynamic global market. Questions, Notes, and Highlights: __ __ The podcast is brought to you by Stiles Associates https://www.leanexecs.com/, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
My guest for this bonus episode of the Lean Blog Interviews Podcast http://leancast.org/ is Gregory H. Jacobson, M.D. https://www.kainexus.com/continuous-improvement/continuous-improvement-experts/greg-jacobson, a co-founder and the CEO of KaiNexus https://kainexus.com/. Episode show page with transcript, video, and more https://leanblog.org/kainexusgreg Greg, also a practicing emergency medicine physician to this day, was previously a guest in Episode 149 https://leanblog.org/149 and was a part of a physician panel in Episode 361 https://leanblog.org/361. He also joined me for Episode 31 https://markgraban.com/mistake31 of the "My Favorite Mistake" Podcast. We also podcast together fairly often via the KaiNexus Continuous Improvement Podcast https://www.kainexus.com/continuous-improvement/resources-for-continuous-improvement/continuous-improvement-podcast. Greg is one of the three keynote speakers at this year's Healthcare Systems Process Improvement Conference https://iise.org/hspi/ that's presented by the Society for Health Systems. I'll also be facilitating an intensive session on Psychological Safety and Continuous Improvement. Come join us in Atlanta next month!! In this episode, we preview Greg's talk at the conference. Since it's been more than 11 years since Greg has been here, we talk about the progress that KaiNexus has made as a company and as a continuous improvement software platform. Questions, Notes, and Highlights: __ __ The podcast is brought to you by Stiles Associates https://www.leanexecs.com/, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it’s been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more https://leanexecs.com/podcast. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
My guests for Episode #495 of the Lean Blog Interviews Podcast are Catherine Chabiron https://www.linkedin.com/in/catherine-chabiron-43ba6b16/ and Fabrice Bernhard https://www.linkedin.com/in/fabricebernhard/, who are discussing her new book Learning to Scale at Theodo Group: Growing a Fast and Resilient Company https://amzn.to/3S3zQxH. Episode page with video, transcript, and more https://leanblog.org/495 Catherine Chabiron is a board member for the Institut Lean France, https://www.institut-lean-france.fr/ a member of the Lean Global Network https://leanglobal.org/, like the Lean Enterprise Institute https://lean.org/. Catherine is an established expert in Lean management with a professional journey spanning over 40 years. She has experience in a range of service and support functions, including IT, Logistics, Sales, Finance, and HR, both in France and globally. As a Lean executive coach, her expertise in Lean thinking has been largely shaped by her experiences within the automotive industry, where she has lived and breathed the Lean philosophy. This has been further enriched by her regular visits to the Toyota supply chain in Japan, an experience that has offered her unique insights and an in-depth understanding of how a learning culture operates. So, speaking of Theodo Group, we're also again joined by their chief technology officer and co-founder, Fabrice Bernhard. He co-founded Theodo in Paris in 2009, which has grown on average 50% yearly for the last 8 years and generated 90M€ revenue in 2022. He is now based in London to help with the international expansion. We delve into the broadened application of lean principles in our discussion with Fabrice Bernard and Catherine Chabiron. Bernard shares how Theodore Group implemented Lean as a strategic pillar in their operations, using it as a toolbox to create sustained growth and maintain competitive edges. They systematically addressed business challenges using TPS, Extreme Programming, and Scrum to conjure the “agile magic” of a small, integrated team at scale. Don't miss out on the chance to hear about cultivating a Lean culture that goes beyond strategy and tool adoption. By fostering an environment of continuous learning, teamwork, and the relentless pursuit of excellence, Theodore Group effectively established Lean as the backbone of their company's culture. We also expound on broader societal challenges that can be addressed through Lean methodologies and the journey of A3 thinking in fostering deep understanding and collaboration. This episode takes an expansive look at Lean practices, demonstrating its adaptable, innovative, and ethically conscious nature across different industries, proving its potency in driving companies towards sustained growth. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/494 My guest for Episode #494 of the Lean Blog Interviews Podcast http://leancast.org/ is Chad Bareither, the founder and principal consultant of Bareither Group Consulting. He brings a wealth of experience as a change agent in the corporate world, having worked with organizations that include several Fortune 500 companies. He's now the author of a new book, Improve LESS: The Focus and Align Framework for Sustainable Continuous Improvement https://amzn.to/3TjVPBB. Chad holds a Bachelor's degree in Mechanical Engineering from Michigan Technological University, is a certified Lean Six Sigma Master Black Belt, and has further honed his expertise with Master's degrees in both Industrial & Systems Engineering, and Applied Statistics from Rutgers University. In this episode, we discuss his experience in various industries where, of course, Lean is not about building cars. We also discuss his book, the "Focus and Align Framework," and why trying to improve less can lead to greater results. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/493 My guests for Episode #493 of the Lean Blog Interviews Podcast http://leancast.org/ are Gene Kim and Steve Spear, co-authors of the new book Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification https://amzn.to/3sy1cSM. Joining us for the first time is Gene Kim, a Wall Street Journal bestselling author, researcher who has been studying high-performing technology organizations since 1999 – He was the founder and CTO of Tripwire for 13 years. He is the author of six books, The Unicorn Project https://amzn.to/47o4RRZ (2019), and co-author of the Shingo Publication Award-winning Accelerate https://amzn.to/46r1pES (2018), The DevOps Handbook https://amzn.to/3uoSmqV (2016), and The Phoenix Project https://amzn.to/3sRLFNv (2013). Since 2014, he has been the founder and organizer of DevOps Enterprise Summit, (now the Enterprise Technology Leadership Summit https://itrevolution.com/articles/introducing-enterprise-technology-leadership-summit/) studying the technology transformations of large, complex organizations. He lives in Portland, OR, with his wife and family. Dr. Steven J. Spear, DBA, MS, MS https://www.thehighvelocityedge.com/bio is a senior lecturer at the MIT Sloan School of Management, a Senior Fellow at the Institute for Healthcare Improvement, and author of influential publications like the book The High-Velocity Edge https://amzn.to/3MSmbqb, and the HBR articles “Decoding the DNA of the Toyota Production System https://hbr.org/1999/09/decoding-the-dna-of-the-toyota-production-system,” and “Fixing Healthcare from the Inside, Today. https://hbr.org/2005/09/fixing-health-care-from-the-inside-today” An advisor to corporate and governmental leaders across a range of fields, he is also the founder of See to Solve, a business process software company. He has a doctorate from Harvard, masters degrees in mechanical engineering and management from MIT, and a bachelor's degree in economics from Princeton. Steve was previously a guest give times in episodes 58 https://leanblog.org/58, 87 https://leanblog.org/87, 262 https://leanblog.org/262, 358 https://leanblog.org/358, and 386 https://leanblog.org/386. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/492 My guest for Episode #492 of the Lean Blog Interviews Podcast http://leancast.org/ is Nick Katko https://maskell.com/about/leadership/, previously here in Episode 428 https://leanblog.org/428 in 2021 with his co-author Mike DeLuca talking about their book Practicing Lean Accounting https://amzn.to/47oESKe. Today, Nick is here to discuss his book, The Lean CFO: Architect of the Lean Management Accounting System https://amzn.to/3R8ZOPV — now in its second edition — released back in February. Nick also did a webinar https://www.youtube.com/watch?v=UjWdZln9EPo&ab_channel=KaiNexus earlier this year as part of the KaiNexus Continuous Improvement webinar series https://www.kainexus.com/webinars. For over 20 years, Nick has worked at BMA https://maskell.com/, assisting clients in Lean management implementation by working closely with them to resolve the real-world issues they face. He holds a BS in accounting and an MBA in finance, both from the University of Kentucky, and is a certified public accountant. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/491 My guest for Episode #491 of the Lean Blog Interviews Podcast http://leancast.org/ is Sarah Tilkens https://www.linkedin.com/in/sarah-tilkens-acc-cpcc-ssbb-91987322/, an experienced Lean Leader with a demonstrated history of working in construction and manufacturing. She is a senior manager of operational excellence at GE Healthcare. Sarah's a Six Sigma Black Belt, a certified life coach / executive coach, a lifelong learner, leader, mother, and CEO and Founder of her company, The KPI Lab https://www.thekpilab.com/. She earned her bachelor's in Biological Sciences from the University of Wisconsin-Milwaukee. Sarah's Lean journey is intriguing as she sculpted her Lean management skills on the manufacturing floor at GE, despite her background in Biological Sciences. Interestingly, her Lean journey extends from being intrigued by her colleagues pursuing Six Sigma certifications to studying at GE's Lean Academy in Japan, where she observed the best Lean practices. Moreover, she details her unique philosophy about Lean mindset, the significance of continuous improvement, and her holistic approach to coaching--indispensable factors in her role as a Lean Leader. She also talks about her personal transformation during the pandemic, integrating coaching skills into her professional life, and why self-care is a priority. Tune in to this engaging discussion to learn about Sarah's Lean journey as she shares her most significant learnings and experiences. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/podcast, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/podcast. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with links, transcript, and more My guest for Episode #490 of the Lean Blog Interviews Podcast http://leancast.org/ is Quint Studer https://quintstuder.com/, the co-founder of HealthCare Plus Solutions Group https://healthcareplussg.com/ and owner of the minor league baseball team, the Pensacola Blue Wahoos. He's a returning guest, having joined us in Episode #353 https://www.leanblog.org/2019/12/podcast-353-quint-studer-on-tips-for-busy-leaders-in-healthcare-and-beyond/ (2019) when we talked about his book, The Busy Leader's Handbook https://amzn.to/3QKivcl. He's written many other books — his first being Hardwiring Excellence https://amzn.to/470j0oh (2003), a book that was recommended to me when I started serving healthcare organizations back in 2005 — and that book made a huge impact on me. Quint previously founded Studer Group, which received the Malcolm Baldrige National Quality Award in 2011. He's also currently a speaker, an entrepreneur, and a philanthropist. His most recent previous book is The Calling: Why Healthcare is So Special https://amzn.to/3sfsYDr. His latest book is Rewiring Excellence https://healthcareplussg.com/resources/books/rewiring-excellence/, a free eBook. The Human Margin: Building the Foundations of Trust, written in partnership with Katherine A. Meese, PhD, is due for publication in March 2024. In this episode, Quint speaks poignantly about the need to transform rigid practices in healthcare. His clarion call emphasizes the significance of rewriting conventional healthcare procedures to create adaptable strategies. This dynamic conversation also illuminates his concept of ‘rewiring' excellence. Quint challenges the traditional definitions and procedures regarding excellence, maintaining that these outmoded ideologies need to be revamped with modern perspectives for enhanced results. Thus, stay tuned to hear more about how to navigate the changing landscape of healthcare. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
This episode will be available to paid Apple Podcasts subscribers only until November 1st, when it will become available to the public. Ward is a seasoned C-suite executive with over 6 years leading fully remotely while building technology organizations from the ground up for companies 150 to 650 employees in size and 50M to 125M revenue across the Americas and Europe. He is currently Chief Product Officer and CTO at RealSelf and is a technical advisor with his own company - website is https://wardvuillemot.com - where he advises startup founders and CEOs on technical roadmaps and technology organization along with lean approaches…
Episode page with video and more https://leanblog.org/488 Our guest today is D. Lynn Kelley! She is author, with John Shook (who has been a guest here many times), of the new book, Change Questions: A Playbook for Effective and Lasting Organizational Change https://amzn.to/3ZI0cYc. Lynn currently serves as a senior advisor to BBH Capital Partners. Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018. At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the executive co-owner of the company’s innovation program. Before joining Union Pacific, Kelley was vice president of operational excellence, an officer and a member of the executive leadership team at Textron. Kelley holds a PhD in evaluation and research and taught undergraduate and graduate statistics courses. Before becoming a professor, she held the positions of executive vice president and chief operating officer of Doctors Hospital in Detroit. The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with transcript and more: https://leanblog.org/487 In today’s episode, we’re joined by two Lean leaders from GE Aerospace: __ __ I interviewed them after the GE Lean Mindset event that was held last month in New York. Two separate conversations, but common themes — and the same questions of two Lean leaders at different stages of their careers, Sam being a recent college graduate and Greg having 25 years of Lean experience, starting first in the auto industry (which is actually where I first met him 20 years ago). I asked the same core questions, found below, but each conversation is unique as we learn about their roles at GE and their reactions to the Lean Mindset event https://www.leanblog.org/2023/09/an-exciting-live-streamed-event-on-september-6-the-lean-mindset-with-ge-and-many-special-guests/. Sam emphasizes the importance of the Lean mindset as being framed by three essential pillars: Respect for People, Continuous Improvement, and Customer Focus. As a young leader, she combines this Lean mindset with a touch of humility, an open mind, and an emphasis on collective problem-solving to catalyze impactful changes. One of Greg's core beliefs is the importance of focusing on the smaller, incremental changes in addition to the larger, more noticeable ones. He also stresses the need for establishing a blame-free learning environment, where employees are encouraged to experiment, make mistakes, and more importantly, learn from them. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/podcast, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/podcast. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with transcript, links, and more: https://leanblog.org/486 My guest for Episode #486 of the Lean Blog Interviews Podcast http://leancast.org/ is Mike Kaeding https://www.linkedin.com/in/mikekaeding/, the CEO of Norhart https://www.norhart.com/. They design, build, and rent apartments. They are transforming the way this is done by incorporating technologies and techniques that have revolutionized other industries. This has resulted in improved quality and reduced cost of housing. Ultimately, they are committed to solving America's housing shortage and affordability crisis. And in doing so they hope to improve the way we all live. He was previously (May 2023) a guest with me on the My Favorite Mistake podcast https://www.markgraban.com/ceo-mike-kaeding-learned-that-paying-to-hire-the-best-was-worth-the-investment/. In today's episode, learn how Kaeding's company, Norhart, applies Lean practices to uplift the housing sector. Their compelling ambition to bridge the labor productivity gap between manufacturing and construction industries lies at the heart of their Lean journey. From their unique recruitment strategies to their effective lean techniques, Norhart aspires to reshape the housing industry. Kaeding outlines their intrusion on tradition by focusing on continuous improvement rather than mere experience. Discover how their Lean approach emphasizes flow in both construction processes and material delivery, spotlighting Norhart's determination to overhaul established construction norms. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with transcript and more https://leanblog.org/485 Erica Lee Garcia https://ericaleegarcia.com/about-erica/ is an entrepreneur, engineer and leader who has managed to create a positive impact in the engineering profession. Topics in this episode include: __ Engineers Without Borders participation __ For close to a decade now, Erica has been working to tell better stories about engineering so that kids can make better decisions about this little known career path and make them feel welcome in the profession. Her deliberate method of mixing empathy and compassion with real-world experience enables her to tell authentic and relevant stories in a way that is relate-able to everyone listening. Working as the Chair of her local PEO Chapter, she empowers fellow professionals and impacts change from within. She also has a unique perspective, having spent years working in the automotive and mining industries as an engineer, and the moving on to become an entreprenuer - starting three companies of her own. __ __ Erica also contributes her insights as a 30 by 30 Champion - an initiative to increase the percentage of licensed female engineers is Canada to 30% by 2030.
Episode page with transcript and more https://leanblog.org/leanmindset Featuring James P. (Jim) Womack, Katie Anderson, Jamie V Parker, and Mark Graban. There's more to come from me, Katie, and Jamie about the day. Jamie's podcast is "Lean Leadership for Ops Managers. https://processplusresults.com/podcast/" Katie's new podcast is called "Chain of Learning http://chainoflearning.com/." - Coming soon Videos from the GE Lean Mindset sessions: https://www.youtube.com/playlist?list=PLxRhTjvLlyoIh7CVg51ZIM5hRl5XOjlgl **A Candid Conversation on Lean Thinking: Breaking Down the Lean Mindset with Industry Experts** Join us as we delve into a Deep Dive bonus episode of "Lean Blog Interviews," focusing on the intricacies of Lean Thinking. The thought-provoking analysis of the Lean Mindset is led by four esteemed panelists — Mark Graban, Katie Anderson, Jim Womack, and Jamie V. Parker — who share their takeaways from the 'GE Lean Mindset' event. Central to Lean Thinking is the relentless pursuit of improvement — a belief that stands tall even amidst failings and setbacks. Coupled with the embracing of failure as a fundamental part of the learning process, the idea of never-ending improvement underscores the Lean Mindset. The panelists share their thoughts and experiences revolving around these integral components of Lean Thinking.
Episode page with transcript and more https://leanblog.org/484 My guest for Episode #484 of the Lean Blog Interviews Podcast http://leancast.org/ is Keith Ingels https://www.linkedin.com/in/keith-ingels-14453615/, who previously joined us in Episode 390 http://leanblog.org/390. He's the RLM Manager of Solutions & Support Centers — RLM being the Raymond Lean Management system. He was also a guest with me for Episode 62 of “My Favorite Mistake https://www.markgraban.com/s1e62-creating-a-culture-that-learns-from-mistakes-keith-ingels/.” His story and insights were also featured in Chapter 8 of my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation http://mistakesbook.com/. In today's episode, we discuss how the Raymond Corporation makes Lean / TPS their own management system, even while being under the Toyota corporate umbrella. RLM focuses on developing people and that starts with leaders. Why does a culture of continuous improvement start with small steps and not requiring ROI calculations for every improvement? We discuss how kaizen participation rates are a leading indicator of employee morale and how absenteeism and turnover are lagging indicators. We talk about that and more… “Critique the process, not the people.” Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Farenasolutions.com%2Flean&data=05%7C01%7Cmhackling%40ptc.com%7C918d4f2b473b46e181b908db9f5e06f1%7Cb9921086ff774d0d828acb3381f678e2%7C0%7C0%7C638278998468498299%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zk3GkuUBsS%2BMKuLOdUUVAMOxNyNMQd4DJHlgcEjQGHg%3D&reserved=0 to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with transcript and more https://leanblog.org/483 Joined today by Amanda Zimmerman + Dominic Stokes, two Lean Six Sigma professionals who co-host a new podcast called “Squishy Lean.” Amanda Zimmerman is a Lean Six Sigma Master Black Belt with a global background. Amanda has worked in Oil and Gas, Software, and in a variety of industries all over the world mentoring professionals in Continuous Improvement. She holds an MBA from Imperial College of London. In 2020 she launched Beautiful Opportunities, aiming to empower people in continuous improvement worldwide and make it easy for people to start applying the tools. Dominic is an industrial engineer with a background in manufacturing engineering and management consulting. Ever since he first learned about lean manufacturing principles, Dom has looked for more opportunities in and outside of work to learn and practice. His overall goal is to find ways to convert commercial lean tools to residential uses. When he isn't learning about lean, he is spending time with his wife and dog or cutting his hair.
Hey audiobook fans! The audiobook version of my book http://mistakesbook.com/ is available now! It's just over five hours long, professionally produced, and read by me. It's available through: __ __ If you're one of the first 3 people to email me (mark@leanblog.org) and you live in the US or UK, I'll email you a code to get a free copy of the audiobook via Audible.
Episode page with video, transcript, and more https://leanblog.org/482 CONTENT WARNING: Today's episode includes discussions about a death by suicide and mental health issues. Help is available. In the U.S., call 988. In the U.K., call 116 123. These calls are free from any phone. My guest for Episode #482 of the Lean Blog Interviews Podcast http://leancast.org/ is Gemma Jones https://www.linkedin.com/in/gemma-jones-spark/?originalSubdomain=uk. Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2018 she left employment to build her own business. Gemma's mission is to help organisations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE. In today's episode, Gemma brings up important topics related to Lean and mental health, and we discuss parallels between "mental health first aid" and physical first aid. How can we learn how to help others when they might be struggling? What signs should we look for? We also discuss her origin story in Lean and Continuous Improvement, the POWER of coaching and asking questions, how the Kata Girl Geeks https://www.linkedin.com/company/kata-girl-geeks/ global group started and grown over the past 3 years, and how her mission now is to encourage and enable the global community of CI Practitioners and Leaders to actively tune in to HELP people. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/481 My guest for Episode #481 of the Lean Blog Interviews Podcast http://leancast.org/ is George Saiz https://georgesaiz.com/. As a coach, writer, and speaker, George Saiz actively promotes enterprise excellence through a people-centric culture to the next generation of leaders. In his new business novel, We Started with Respect https://amzn.to/3XXDPx2, he shares from his executive experience in the medical device industry and the many best-practices sites he visited as president and CEO of the Association for Manufacturing Excellence. He is retired and currently resides with his wife in Carlsbad, California. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Visit our website at www.leancast.org http://leancast.org/. Lean Blog Interviews is hosted and produced by Mark Graban http://markgraban.com/.
Episode page with transcript, video, and more https://leanblog.org/480 For Episode #480 of the Lean Blog Interviews Podcast http://leancast.org/ turns the tables, as regular host Mark Graban http://markgraban.com/ is interviewed today by a guest host, his friend Paul Critchley https://www.linkedin.com/in/paul-critchley-lean-consultant/. Paul was previously the host of the New England Lean Podcast https://newenglandleanconsulting.com/podcast/ and he's been a guest of Mark's in Episode #5 of the Lean Whiskey podcast series https://www.leanblog.org/2019/08/episode-5-of-the-lean-whiskey-podcast-with-guest-host-paul-critchley/. Today, Paul asks Mark questions about his new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation http://mistakesbook.com/, the general topic of learning from mistakes, and more. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/479 Joining us for Episode #479 of the Lean Blog Interviews Podcast http://leancast.org/ is Arnout Orelio https://www.leanthinkinginhealthcare.com/arnout-orelio/, a returning guest (from Episode 403 in 2021) https://www.leanblog.org/2021/03/a-dutch-engineer-now-working-in-lean-healthcare-arnout-orelio/. He has been working with Lean management since 1995, the last 15 years as a trainer, coach, and consultant in healthcare. He is the owner of The Lean Mentor, where he helps people who want to (learn to) improve healthcare. Arnout focuses on teaching lean leadership, as an author, speaker, and mentor, bringing top performance and high levels of productivity within everyone's reach. His mission is to make “more time for better health care.” His first book was Lean Thinking for Emerging Healthcare Leaders https://amzn.to/3NT0NSL and, today, we're discussing his brand new book, Lean Thinking in Healthcare http://leanthinkinginhealthcare.com/. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/478 Joining us for Episode #478 of the Lean Blog Interviews Podcast http://leancast.org/ is Shaunté Kinch https://www.linkedin.com/in/shauntekinch/. In 2022, Shaunté founded Empact Global https://empactglobal.com/, a consultancy that works with organizations to help them solve really BIG problems. Her more than 20 years spent implementing Six Sigma, LEAN, and design thinking concepts have inspired her to take on “wicked problems” in a “VUCA” (Volatile, Uncertain, Complex, and Ambiguous) world. Originally trained by Shingijustu (pioneers of the Toyota Production System) she has educated over 2800 people in continuous improvement and innovation, led hundreds of workshops, and coached more than 60 leaders. Shaunte holds a Bachelor of Science in Mechanical Engineering, and a Masters of Engineering, Design, and Manufacturing, both from Old Dominion University in Norfolk, VA. In today's episode, we discuss what Shaunté learned about Lean in her first aerospace jobs, including time spent working with the famed Shingujitsu consulting group. What did Shaunté learn and discover when she was recruited into her first healthcare organization? We discuss problem-solving in the context of shopfloor improvement, management practices, and big societal problems like inequities and a lack of diversity in some Lean settings. Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with video, transcript, and more https://leanblog.org/477 Joining us for Episode #478 of the Lean Blog Interviews Podcast http://leancast.org/ is Zeynep Ton https://www.zeynepton.com/. She is a professor of the practice at the MIT Sloan School of Management. Previously, she was on the faculty of the Harvard Business School. Ton received numerous awards for teaching excellence at both schools. She was previously a guest in Episode 228 https://www.leanblog.org/2015/09/podcast-228-zeynep-ton-the-good-jobs-strategy/ in 2015, discussing her first book The Good Jobs Strategy. Her new book http://www.amazon.com/gp/product/B00DZQE31I/ref=as_li_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B00DZQE31I&linkCode=as2&tag=leanmanufac02-20&linkId=UPLAAT2WUKAQ6IQD, released in June, is The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work https://amzn.to/42nVv5v. In today's episode, we discuss what's meant by “good jobs” — and how it's not just about compensation. What are good jobs and what's the case for them, in both human and financial terms? Among other topics, we discuss how it's a system, the “good jobs system,” and there is risk in trying to just copy a piece or two that sounds good (which reminds us both of issues around adoption of the Toyota Production System). Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
Episode page with transcript and more https://leanblog.org/476 Joining us for Episode #476 of the Lean Blog Interviews Podcast http://leancast.org/ is Ken Pilone https://www.linkedin.com/in/ken-pilone-8538206/, who has more than 30 years experience in Organization Development in Government, Retail, Automotive, Distribution, and Aerospace. He recently retired from Providence Health & Services, working most recently as the Senior Manager of Business Process Engineering at Providence Health & Services — a role that encompassed internal Lean consulting, including executive coaching, lean training, leadership development, and all functions typical of a lean promotion or PI/CI function. He's now working as an independent coach. He spent nearly 20 years with Toyota as Lean consultant within the company as well as with suppliers, vendors, partners, and community groups. He a co-creator of the University of Toyota at the company HQ. He led the work to adapt the Toyota Production System to non-production environments (warehousing, supply chain, HQ administration depts., sales, product distribution, dealer operations, etc. In addition, he led the Center for Lean Thinking. Ken has a Masters's in Industrial Psychology and Organizational Development with his Toyota experience, Ken has developed specialties in Lean consulting in non-production environments, curriculum development and delivery, leadership, and management development coaching, Toyota problem-solving method training, and public speaking. He's the author of Lean Leadership on a Napkin: An Executive's Guide to Lean Transformation in Three Proven Steps https://amzn.to/3MWUTiF. In today's episode, we discuss the application of Lean in healthcare and Ken's experience there… and more! Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
CEO of Industrial Logic, author of Joy of Agility Episode page with video, links, transcript and more https://www.leanblog.org/475 Joining us for Episode #475 of the Lean Blog Interviews Podcast http://leancast.org/ is Joshua Kerievsky https://www.industriallogic.com/people/joshua/, the founder and CEO of Industrial Logic https://www.industriallogic.com/, one of the oldest and most well-respected agile consultancies on the planet. Since 1996, Joshua and his global network of colleagues have helped people in teams across many industries leverage the wisdom and power of modern product development methods. An early pioneer and practitioner of Extreme Programming, Lean Software Development and Lean Startup, Joshua most recently crafted “Modern Agile” to help people and organizations benefit from a principle-based approach to agility. Joshua is passionate about helping people produce awesome outcomes via genuine agility. He is an international speaker and author of books including most recently, Joy of Agility: How to Solve Problems and Succeed Sooner https://amzn.to/42Ii1qh. In today's episode, we discuss how “agility” doesn't strictly mean “Agile” in software. How was Joshua inspired by leaders including former Alcoa CEO Paul O'Neill https://www.valuecapturellc.com/team/paul-h-oneill? What can all kinds of organizations learn about the art of evaluating experiments in ways that lead to more improvement and greater innovation? Questions, Notes, and Highlights: __ __ The podcast is sponsored by Stiles Associates https://leanexecs.com/, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more https://leanexecs.com/. This podcast is part of the #LeanCommunicators network http://leancommunicators.com/.
