* * * For this episode, BCStrategies' Jon Arnold and Chris Pine reflect on key highlights from the recent Future of Work Expo, where Jon serves as event Chair, and Chris was both a speaker and a moderator. The event provided much food for thought, with insights from an eclectic mix of speakers from both mainstream and lesser-known companies. The overarching theme for this episode, however, was AI, and we explore why it’s become so pervasive, and why it’s on par with the Internet as being the most transformative technologies of the digital age. We further explore AI’s impact on FOW, along with the fit we see for big consumer players like Meta and Apple.     img     * * Short Teaser:  * * BCStrategies' Jon Arnold and Chris Pine reflect on key highlights from the recent Future of Work Expo, where Jon serves as event Chair, and Chris was both a speaker and a moderator. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Future of Work Expo /tags/future-work-expo * Artificial Intelligence (AI) /tags/artificial-intelligence-ai * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: New York City Events Roundup - Cloud Communications Alliance, CREtech and WorkTech23 * Watch This Space Podcast: East Meets West - Is It Still Customer Service if They Don’t Want You? * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Mar 18, 2024

* * * BCStrategies' Jon Arnold and Chris Pine continue with Season 7 for Watch This Space, where the focus is Jon's upcoming Future of Work Expo in Ft. Lauderdale. Sessions will cover a lot of timely topics that should be familiar to our regular listeners - but some new ones too - including privacy, identity, immersive tech, large language models, endpoint usage, evolving role of IT, collaboration trends, agent experience, organizational structures, and workspaces for FOW. To set the stage for all this, we took a broader view for FOW through our analog lens, raising fundamental concerns about the very nature of work as our world becomes more digital and more virtual, and as we work increasingly in isolation from each other.     img     * * Short Teaser:  * * BCStrategies' Jon Arnold and Chris Pine discusses Jon's upcoming Future of Work Expo in Ft. Lauderdale. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Future of Work Expo /tags/future-work-expo * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: New York City Events Roundup - Cloud Communications Alliance, CREtech and WorkTech23 * Watch This Space Podcast: East Meets West - Is It Still Customer Service if They Don’t Want You? * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Feb 21, 2024

* * * This episode marks the start of Season 7 for Watch This Space, and as always, is a look-ahead into the coming year. With AI becoming ever-more pervasive, BCStrategies' Jon Arnold and Chris Pine focused on how IT and business leaders need to be thinking for 2024. Never before has a technology emerged so quickly with such far-reaching implications, and they examined not just the undeniable benefits of AI, but also what will be required from IT to effectively deploy it, along with maintaining trust with employees. With their deep roots in the analog world, the perspectives offered may be unfamiliar for digital natives, but perhaps exactly what they need to hear.     img     * * Short Teaser:  * * This episode marks the start of Season 7 for Watch This Space, and as always, is a look-ahead into the coming year. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: New York City Events Roundup - Cloud Communications Alliance, CREtech and WorkTech23 * Watch This Space Podcast: East Meets West - Is It Still Customer Service if They Don’t Want You? * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jan 24, 2024

* * * Our discussion for this episode centered on Big Tech, triggered by the recent rollercoaster with OpenAI. Aside from exploring concerns and implications about Big Tech’s market power, BCStrategies' Jon Arnold and Chris Pine parsed out the different frames of reference between analog and digital generations about using AI, along with why we should expect some backlash in 2024. Wrapping up, Jon shared his thoughts on Verint’s analyst event, which will close out his travels for 2023.     img     * * Short Teaser:  * * Our discussion for this episode centered on Big Tech, triggered by the recent rollercoaster with OpenAI. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * Verint * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Verint /tags/verint * Artificial Intelligence (AI) /tags/artificial-intelligence-ai * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: New York City Events Roundup - Cloud Communications Alliance, CREtech and WorkTech23 * Watch This Space Podcast: East Meets West - Is It Still Customer Service if They Don’t Want You? * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Dec 20, 2023

* * * Before getting to Jon’s travelogue of industry events, BCStrategies' Jon Arnold and Chris Pine reviewed how businesses are still facing challenges getting hybrid work right, and what vendors are doing to make the in-office experience more compelling, especially for meeting spaces. They note how this theme will be further explored at Jon’s Future of Work Expo in February, where many of the leading vendors will be speaking. From there, Jon recounted highlights from his extensive October travels – UC Expo in London, NICE in Peru, Avaya in Dubai, Cisco WebexOne in Anaheim, and SCTC in Raleigh – including a SIPtones gig. Finally, they discuss Jeff Pulver’s VON Evolution event in NYC.     img     * * Short Teaser:  * * Before getting to Jon’s travelogue of industry events, BCStrategies' Jon Arnold and Chris Pine reviewed how businesses are still facing challenges getting hybrid work right, and what vendors are doing to make the in-office experience more compelling, especially for meeting spaces. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * NICE inContact * Avaya * Cisco * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * UC Expo /tags/uc-expo * NICE /tags/nice * Avaya /tags/avaya-0 * Cisco WebexOne /tags/cisco-webexone * SCTC /tags/sctc * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: New York City Events Roundup - Cloud Communications Alliance, CREtech and WorkTech23 * Watch This Space Podcast: East Meets West - Is It Still Customer Service if They Don’t Want You? * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Nov 16, 2023

* * * During September, BCStrategies' Jon Arnold and Chris Pine both attended industry events in New York City, so they have lots to talk about in this podcast. First up was the Cloud Communications Alliance Financial Summit, which Jon attended for the first time and spoke on the analyst panel session. They discuss how the current state of things – crowded and very competitive – is impacting valuations and growth opportunities. Bottom line: cloud providers need to expand beyond UCaaS into CCaaS and CPaaS, and be ready for what’s coming with AI. Chris recaps two events – CREtech and WORKTECH23, reviewing how today’s office spaces are adapting to bring workers back to the office. This is a key element for anybody’s future of work plans, and Chris also shares first-hand takeaways from tours to Cisco, Google and WestCap’s state-of-the-art facilities. Buckle-up, as they cover a lot of ground on this episode!     img     * * Short Teaser:  * * In this episode, BCStrategies' Jon Arnold and Chris Pine discuss industry events that they attended together in New York, including the Cloud Communications Alliance Financial Summit. Chris also recaps CREtech and WORKTECH23, reviewing how today's office spaces are adapting to bring workers back to the office.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * Cisco * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * UCaaS /tags/ucaas * CCaaS /tags/ccaas * CPaaS /tags/cpaas * Cloud Communications Alliance /tags/cloud-communications-alliance * CREtech /tags/cretech * WorkTech23 /tags/worktech23 * Cisco /tags/cisco * Google /tags/google * WestCap /tags/westcap * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: East Meets West - Is It Still Customer Service if They Don’t Want You? * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Oct 15, 2023

* * * The same technologies that contact centers have now embraced to better understand the customer journey can also be used to determine which customers are the most valuable, as well as those they’d rather do without. Ineptitude isn’t the only reason customers are driven away by bad service, and we explore how bad service can also be by design. In this episode, BCStrategies' Jon Arnold and Chris Pine raise some darker realities of how customer service is evolving, and how transformative technologies like AI can be a double-edged sword, depending on how well business priorities are aligned with trying to be customer-centric.     img     * * Short Teaser:  * * In this episode, BCStrategies' Jon Arnold and Chris Pine raise some darker realities of how customer service is evolving, and how transformative technologies like AI can be a double-edged sword, depending on how well business priorities are aligned with trying to be customer-centric. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * customer service /tags/customer-service * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: East Meets West - Takeaways From Mobile World Congress Shanghai and the Bleeding Edge of 5G * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Sep 12, 2023

* * * BCStrategies' Jon Arnold and Chris Pine usually cover multiple topics on Watch This Space, but Jon's recent trip to China was so fascinating – and touched on so many tangents – that they didn’t talk about anything else. The main topic was Jon's experience at the Mobile World Congress event in Shanghai, with some sidebars to his broader impressions of going to China for the first time. Technology-wise, 5G is the big story there, so if you want to know what’s coming in the wireless world,  is the episode for you.       img     * * Short Teaser:  * * In the August episode, the main topic was Jon's experience at the Mobile World Congress event in Shanghai, with some sidebars to his broader impressions of going to China for the first time. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * 5G /tags/5g * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Act III for Avaya - Why We Think They May Succeed, and Is It Too Late to Push Back on Big Tech? * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Aug 11, 2023

* * * In the July episode of the Watch This Space podcast with BCStrategies' Jon Arnold and Chris Pine, they intended to discuss a few current topics, but the episode ended up being mostly about June’s Avaya ENGAGE event. Given how interesting Avaya’s situation has become – what Jon now calls "Act III" – the discussion also reflected on the broader state of technology, and how the pervasiveness of Big Tech should be of concern to all of us. Whether you want to see Avaya succeed or fail, you’ll find their take of interest, especially if you’re in the former camp.     img     * * Short Teaser:  * * The July episode ended up being mostly about Avaya's ENGAGE event. Given how interesting Avaya’s situation has become – the discussion also reflected on the broader state of technology, and how the pervasiveness of Big Tech should be of concern to all of us. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * Avaya * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Avaya /tags/avaya-0 * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: How Five9 is Using AI to Re-Think Customer Service, Generational Changes for Automation, and Robotics of the Mind * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jul 10, 2023

* * * Our May episode takes BCStrategies' Jon Arnold and Chris Pine to Boston and New York, where Jon recounts takeaways from Extreme Networks’ analyst event, and Chris does the same for Jeff Pulver’s VON reboot. Framing those highlights is a broader discussion about where AI is taking us, and what the new generation of tech entrepreneurs is bringing to a space where events like VON play a formative role. Jon also provides a reality check about how tech is driving today’s fan experience, and it has very little to do with watching the ballgame.     img     * * Short Teaser:  * * Our May episode takes BCStrategies' Jon Arnold and Chris Pine to Boston and New York: takeaways from Extreme Networks’ analyst event, and Jeff Pulver’s VON reboot. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Extreme Networks /tags/extreme-networks * VON Evolution /tags/von-evolution * Artificial Intelligence (AI) /tags/artificial-intelligence-ai * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

May 20, 2023

* * * The June episode of the Watch This Space podcast with BCStrategies' Jon Arnold and Chris Pine starts with Jon's takeaways from Five9’s analyst event in Porto, Portugal, with a parallel discussion about how Five9 is using AI to transform customer service, along with how broader generational changes are increasingly AI and tech-centric. Our analog lens pre-dates these changes, and we explored how digital transformation is taking automation to new levels. We don’t know where it’s heading, but there’s a big difference between automating tasks and processes, and automating thought and emotion. The singularity could be closer than Kurzweil predicted – 2045 – and we left off with the robotics of the mind for our listeners to ponder.     img     * * Short Teaser:  * * The June episode starts with Jon's takeaways from Five9’s analyst event in Porto, Portugal, with a parallel discussion about how Five9 is using AI to transform customer service. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * Five9 * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Five9 /tags/five9 * Artificial Intelligence (AI) /tags/artificial-intelligence-ai * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Conference Roundup and AI Anxiety - Extreme Networks, Fenway Park Experience and VON Evolution * Watch This Space Podcast: Conference Roundup - 8x8, Enterprise Connect, VON Evolution, HPE Aruba - and the State of Enterprise Communications * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

May 14, 2023

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Brad Hintze, EVP Marketing at Crestron.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Brad Hintze /tags/brad-hintze * Crestron /tags/crestron * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: David Petts, SVP Cloud to Cloud Business Group at Mitel * TalkingHeadz Podcast: Michael Beckley, Founder and CTO of Appian * TalkingHeadz Podcast: Raluca Monet of Googles Chrome Enterprise Recommended (CER) Team * TalkingHeadz Podcast: Jeff Lawson of Twilio * TalkingHeadz Podcast: Einat Weiss of NICE * TalkingHeadz Podcast: Alan Masarek of Avaya * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Apr 17, 2023

* * * Our April episode serves as a roundup of recent and upcoming events on our calendar, namely 8x8, Enterprise Connect, VON Evolution and HPE Aruba. Chris Pine and BCStrategies' Jon Arnold also review the current state of enterprise communications - in particular, what’s missing to make meetings feel more immersive, as well as inclusive, especially for remote workers. They also went out on a limb to talk about how collaboration vendors can borrow from the retail world to build their brands and showcase how great their experiences can be.     img     * * Short Teaser:  * * Our April episode serves as a roundup of recent and upcoming events on our calendar, namely 8x8, Enterprise Connect, VON Evolution and HPE Aruba. Chris and Jon also review the current state of enterprise communications. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * 8x8 * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * 8x8 /tags/8x8 * Enterprise Connect /tags/enterprise-connect * VON Evolution /tags/von-evolution * HPE Aruba /tags/hpe-aruba * Enterprise Communications /tags/enterprise-communications * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Future of Work Expo Review - ChatGPT, Hybrid Working, AR/VR, Contact Center Realities and More * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Apr 11, 2023

* * * Over the course of three days, the Future of Work Expo had 18 sessions, dozens of speakers, and a very engaged audience. To find out what you missed, this Watch This Space episode is the podcast for you. Chris Fine and BCStrategies' Jon Arnold discuss the highlights, and if you weren’t there, we hope this gets the event on your calendar for next February. For more about the event, including photos and press coverage, please visit my blog https://www.jarnoldassociates.com/blog.     img     * * Short Teaser:  * * Over the course of three days the Future of Work Expo had 18 sessions, dozens of speakers, and a very engaged audience. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Future of Work Expo /tags/future-work-expo * ChatGPT /tags/chatgpt * Hybrid Working /tags/hybrid-working * AR/VR /tags/arvr * contact center /tags/contact-center * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Future of Work Expo Preview and Highlights from the Leesman Powering Hybrid Work 2023 Study * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Mar 09, 2023

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is David Petts, SVP Cloud to Cloud Business Group at Mitel.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Vendors:  * * Mitel * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * David Petts /tags/david-petts * Mitel /tags/mitel * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Michael Beckley, Founder and CTO of Appian * TalkingHeadz Podcast: Raluca Monet of Googles Chrome Enterprise Recommended (CER) Team * TalkingHeadz Podcast: Jeff Lawson of Twilio * TalkingHeadz Podcast: Einat Weiss of NICE * TalkingHeadz Podcast: Alan Masarek of Avaya * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Feb 20, 2023

* * * In this Watch This Space podcast, BCStrategies' Jon Arnold is returning as Chair for Future of Work Expo in Ft. Lauderdale, and Chris Fine will be active there too, so with the event fast-approaching, we started this episode with a preview of what to expect, and for those who can join us, you won’t be disappointed. Following that, Chris walked us through five key themes from this new global study, co-produced by Aruba Networks and Leesman. Never a dull moment, and the research confirms many foundational notions that business leaders need to base decisions on for supporting hybrid work.     img     * * Short Teaser:  * * Jon is returning as Chair for Future of Work Expo in Ft. Lauderdale, and Chris will be active there too, so with the event fast-approaching, we started this episode with a preview of what to expect, and for those who can join us, you won’t be disappointed. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Future of Work Expo /tags/future-work-expo * Leesman Powering Hybrid Work 2023 Study /tags/leesman-powering-hybrid-work-2023-study * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Our 2023 Outlook - High Hopes for AI, But Analog Tech is Still Cool * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Feb 05, 2023

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Michael Beckley, Founder and CTO of Appian.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Michael Beckley /tags/michael-beckley * Appian /tags/appian * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Raluca Monet of Googles Chrome Enterprise Recommended (CER) Team * TalkingHeadz Podcast: Jeff Lawson of Twilio * TalkingHeadz Podcast: Einat Weiss of NICE * TalkingHeadz Podcast: Alan Masarek of Avaya * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jan 24, 2023

* * * As we (BCStrategies' Jon Arnold and Chris Fine) usually do at this time of year, in this Watch This Space podcast we provide our take on what to expect in 2023. We haven’t had this much economic uncertainty in many years, making the outlook more about survive than thrive, but also with a sense of promise for AI. For fellow analog lovers, Chris shares a treat, the NY subway “”; and a preview for my Future of Work Expo, running Feb. 14-16.     img     * * Short Teaser:  * * We haven’t had this much economic uncertainty in many years, making the outlook more about survive than thrive, but also with a sense of promise for AI in this Watch This Space podcast.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * AI /tags/ai * Artificial Intelligence (AI) /tags/artificial-intelligence-ai * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Zoom + Tesla, Twilio and Digital Execution, Mavenir and Industry 4.0, and 2022 Takeaways * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jan 18, 2023

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Raluca Monet of Google's Chrome Enterprise Recommended (CER) Team.   * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Raluca Monet /tags/raluca-monet * Google /tags/google * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Jeff Lawson of Twilio * TalkingHeadz Podcast: Einat Weiss of NICE * TalkingHeadz Podcast: Alan Masarek of Avaya * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jan 18, 2023

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Jeff Lawson, CEO and co-founder of Twilio.   * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Vendors:  * * Twilio * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Jeff Lawson /tags/jeff-lawson * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Einat Weiss of NICE * TalkingHeadz Podcast: Alan Masarek of Avaya * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Dec 19, 2022

* * * BCStrategies' Jon Arnold attended three more industry conferences during November. In this podcast with co-host Chris Fine, they explore the future of work implications – and there are many. Being the December episode they close things out with 2022 takeaways.       img   * * Short Teaser:  * * Jon attended three more industry conferences during November. In this podcast with co-host Chris Fine, they explore the future of work implications – and there are many. Being the December episode they close things out with 2022 takeaways. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Vendors:  * * Twilio * Mavenir * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Zoom /tags/zoom * Tesla /tags/tesla * Mavenir /tags/mavenir * Twilio /tags/twilio * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: October Events Roundup – Surveillance, Audio Watermarking, Intelligent Customer Service, Private 5G and Another SIPtones Gig * Watch This Space Podcast: Quiet Firing, Return to Office, and Digital HQ from Salesforce * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Dec 12, 2022

* * * Industry conferences were in full swing last month, and the topics in this title provide a sense of what BCStrategies' Jon Arnold and co-host Chris Fine talked about in this episode. October travel took Jon to three continents, so the perspectives are broad in this longer-than-usual episode.     img     * * Short Teaser:  * * Industry conferences were in full swing last month, and the topics in this title provide a sense of what BCStrategies' Jon Arnold and co-host Chris Fine talked about in this episode. October travel took Jon to three continents, so the perspectives are broad in this longer-than-usual episode. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * intelligent customer service /tags/intelligent-customer-service * audio watermarking /tags/audio-watermarking * private 5G /tags/private-5g * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Nov 05, 2022

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Einat Weiss, CMO of NICE. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Vendors:  * * NICE inContact * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Einat Weiss /tags/einat-weiss * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Alan Masarek of Avaya * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Nov 03, 2022

* * * The hybrid work pendulum continues swinging back and forth and following the discussion of quiet quitting last month, in this episode BCStrategies' Jon Arnold and co-host Chris Fine look at the flip side with quiet firing. They also examine new drivers for evolving workspace design, and what we think Salesforce is on to with their bold launch of Digital HQ.     img     * * Short Teaser:  * * The hybrid work pendulum continues swinging back and forth. In this episode BCStrategies' Jon Arnold and co-host Chris Fine look at quiet firing. They also examine new drivers for evolving workspace design, and what Salesforce is on to with their bold launch of Digital HQ. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * quiet firing /tags/quiet-firing * Salesforce Digital HQ /tags/salesforce-digital-hq * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Oct 13, 2022

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Alan Masarek, CEO of Avaya. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Vendors:  * * Avaya * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Alan Masarek /tags/alan-masarek * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Ram Menghani of NEC * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Sep 30, 2022

* * * Quiet quitting has become the nom du jour in hybrid work circles, and in this episode, BCStrategies' Jon Arnold and co-host Chris Fine examine the implications, as well as if there might be a connection to what’s behind the drastic falloff in tech stocks – especially those in the collaboration space. Hybrid work continues to face headwinds, and we also discuss how this is as much an HR problem as it is a tech problem.     img     * * Short Teaser:  * * Quiet quitting has become the nom du jour in hybrid work circles, and in this episode, we examine the implications, as well as if there might be a connection to what’s behind the drastic falloff in tech stocks - especially those in the collaboration space.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * collaboration /tags/collaboration * hybrid work /tags/hybrid-work * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Sep 17, 2022

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Ram Menghani, VP of NEC. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Vendors:  * * NEC * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Ram Menghani /tags/ram-menghani * UNIVERGE /tags/univerge * UCaaS /tags/ucaas * CCaaS /tags/ccaas * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Marc Bernstein of Balto * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Aug 23, 2022

* * * In their last podcast https://www.bcstrategies.com/content/watch-space-podcast-future-work-expo-review-making-hybrid-work-work, BCStrategies' Jon Arnold and co-host Chris Fine Our focused on highlights from Future of Work Expo, which included a keynote about this new study from Ernst & Young. The findings reveal some worrisome disconnects between employees and employers, which we explore in this episode, along with what enterprises should be doing to strike a tenable balance to support the hybrid work model.      img     * * Short Teaser:  * * A new study from Ernst & Young reveal some worrisome disconnects between employees and employers, which Jon Arnold and Chris Fine explore in this episode, along with what enterprises should be doing to strike a tenable balance to support the hybrid work model.  * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: Future of Work Expo Review - Making Hybrid Work Work * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Aug 17, 2022

* * * Having just returned from the Future of Work Expo in Ft. Lauderdale, BCStrategies' Jon Arnold recaps the key themes, and co-host Chris Fine adds his perspective as to why hybrid work is harder to do than it looks. Having served as Chair for four years now, Jon explains why this year’s Future of Work Expo was the best to date, and provides a strong foundation for the 2023 edition, coming in February.     img   * * Short Teaser:  * * Having just returned from the Future of Work Expo in Ft. Lauderdale, BCStrategies' Jon Arnold recaps the key themes, and co-host Chris Fine adds his perspective as to why hybrid work is harder to do than it looks. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Jon Arnold * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * * * Keywords:  * * Watch This Space podcasts /tags/watch-space-podcasts * Future of Work Expo /tags/future-work-expo * * Allow Download:  * * * * Solution Topics:  * * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Unified Communication /solution-topics/unified-communication * Business Phone Systems /solution-topics/business-phone-systems * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Contact Center /solution-topics/contact-center * Operations /solution-topics/operations * Infrastructure /solution-topics/infrastructure * * Related content:  * * Watch This Space Podcast: The Metaverse, Innovation and Invention - Thinking Bigger About Future of Work * Watch This Space Podcast: Channel Partners Expo - Money Talks, Muddling Through Hybrid, HP Acquires Poly * Watch This Space Podcast: Enterprise Connect Recap - The Return to In-Person Industry Events! * BCStrategies Impressions of Enterprise Connect 2022 - Part 1 * BCStrategies Impressions of Enterprise Connect 2022 - Part 2 * Watch This Space Podcast: The Technology of Trust – Digital Identity, Communications and the Future of Work * Watch This Space Podcast: 2021 in Review – Hybrid Work Realities and Consolidation Trends * Watch This Space Podcast: Copper Sunset - Why Well Be Losing More Than a Telephony Network * Watch This Space Podcast: Can Collaboration Technology Save The Great Resignation? * Watch This Space Podcast: How to Make Virtual Work Work, and Where Emerging Technologies Can Help * Watch This Space Podcast: Who’s the Boss? New Priorities for the Post-Pandemic Workplace * Watch This Space Podcast: Zoom/Five9 Deal and Back to the Office - Really? * BCStrategies Experts React to Zoom Acquisition of Five9 * Watch This Space Podcast: Should Network Providers Be in the Content Business? * Watch This Space Podcast: Lessons Learned from the History of Telephony - Preview of our PulveREDU Course * Watch This Space Podcast: Hybrid Work: It’s Complicated! Microsoft’s 2021 Work Trend Index Report * Watch This Space Podcast: The New Voice - Exploring New Worlds Beyond Telephony * Watch This Space Podcast: Making Work From Home Work - Are We Putting Too Much Trust in Big Tech? * Watch This Space Podcast: Looking Ahead for 2021, and Thinking Bigger with AI - Beating COVID-19 * Watch This Space Podcast: How Did We Really Do in 2020? Reflections on COVID-19, Technology and the World of Work * Watch This Space Podcast: Why Zoom is Much More than Video, Plus Keith Jarrett and Yes, Alicia Keys * Watch This Space Podcast: Why Collaboration is the Right Technology for COVID Times * Watch This Space Podcast: How Communications Technology Drives Employee Engagement * Employee Engagement During COVID-19 * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jul 11, 2022

* * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels https://www.bcstrategies.com/content/dave-michels and Evan Kirstel https://www.bcstrategies.com/content/evan-kirstel talk with various guests mostly related to enterprise communications. *   You can subscribe to TalkingHeadz interviews on most podcast directories such as iTunes https://podcasts.apple.com/us/podcast/talkingheadz-on-enterprise-communications/id1441088353?uo=4. * * Short Teaser:  * * In their TalkingHeadz on Enterprise Communications podcast series, BCStrategies Experts Dave Michels and Evan Kirstel talk with various guests mostly related to enterprise communications. This week's guest is Marc Bernstein, Founder and CEO of Balto. * * Resource Type:  * * Expert Roundtable /resource-type/expert-roundtable * * Format Type:  * * Podcast * * Primary Author:  * * Dave Michels * * Secondary Authors:  * * Evan Kirstel * * Objectivity Score:  * * 2 * * Scoring Multiplier:  * * 2 * * Access Level:  * * Anonymous * * Image:  * * img * * Keywords:  * * Marc Bernstein /tags/marc-bernstein * Balto /tags/balto * CX /tags/cx * automated coaching /tags/automated-coaching * * Allow Download:  * * * * Solution Topics:  * * Unified Communication /solution-topics/unified-communication * Contact Center /solution-topics/contact-center * Business Phone Systems /solution-topics/business-phone-systems * Unified Communication /solution-topics/unified-communication * Team Collaboration /solution-topics/team-collaboration * Video Collaboration /solution-topics/video-collaboration * Operations /solution-topics/operations * * Related content:  * * TalkingHeadz Podcast: Dawn-Marie Elder of SIPPIO * TalkingHeadz Podcast: Gregg Johnson of Invoca * TalkingHeadz Podcast: Ujjwal Singh of Meta * TalkingHeadz Podcast: Dan Miller of Opus Research * TalkingHeadz Podcast: Michael Gold of Intermedia * TalkingHeadz Podcast: Michael Litt of Vidyard * TalkingHeadz Podcast: Cullen Jennings of Cisco * TalkingHeadz Podcast: Alex Doyle of Verizon * TalkingHeadz Podcast: Philipp Heltewig of Cognigy * TalkingHeadz Podcast: Justin Mitchell of Yac * TalkingHeadz Podcast: Martin Taylor, Content Guru * TalkingHeadz Podcast: Mike Tessler, True North Advisory * TalkingHeadz Podcast: Mo Nezarati, Subspace * TalkingHeadz Podcast: Ray Pasquale of Unified Office * TalkingHeadz Podcast: Brett Shockley of Journey AI * TalkingHeadz Podcast: Darren Schreiber of 2600Hz * TalkingHeadz Podcast: Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS * TalkingHeadz Podcast: Aurangzeb Khan of Jabra * TalkingHeadz Podcast: Kira Makagon of RingCentral * TalkingHeadz Podcast: Evan Macmillan of Gridspace * TalkingHeadz Podcast: Rowan Trollope of Five9 * TalkingHeadz Podcast: Karen Mangia of Salesforce * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Bill Wignall of Sangoma * TalkingHeadz Podcast: Karl Hantho of Pexip * TalkingHeadz Podcast: Chris MacFarland of Masergy * TalkingHeadz Podcast: Tom Puorro, Poly * TalkingHeadz Podcast: Jeff Teper, Microsoft Teams * TalkingHeadz Podcast: Anand Janefalkar, UJET * TalkingHeadz Podcast: John Saw of T-Mobile * TalkingHeadz Podcast: Javed Khan, Cisco * TalkingHeadz Podcast: Craig Malloy, Lifesize * TalkingHeadz Podcast: Rory Read, Vonage * TalkingHeadz Podcast: Javier Soltero, Google Workspace * TalkingHeadz Podcast: Cameron Weeks, Edify * TalkingHeadz Podcast: Tony Bates, Genesys * TalkingHeadz Podcast: Noreen Allen, Bandwidth * TalkingHeadz Podcast: Alan Duric, Wire * TalkingHeadz Podcast: Anthony Bartolo, Avaya * TalkingHeadz Podcast: Stewart Butterfield, Slack * TalkingHeadz Podcast: Bruce McClelland, Ribbon Communications * TalkingHeadz Podcast: Ryan Hollenbeck, Verint * * Source:  * * Expert * * This resource has been included in a newsletter:  * * * * Content Type:  * * BC Expert Roundtable /content-type/bc-expert-roundtable

1s

Jul 07, 2022