Douglas Preston is back with Trina and Rebecca. Douglas dives into how to treat client anxiety and how to make them comfortable with you in the treatment room. He states that "the real payoff is the emotional payoff with your client" once you learn that you are a step closer to success. He walks you through management in spas, resorts and how to correctly upsell products without pushing. Douglas gives us a glimpse of what he plans to do in his retirement and what his next business endeavors may be. For more on Douglas head to our website!

**Disclaimer** Any articles or blogs mentioned in this episode can be found on our ⁠⁠⁠blog⁠⁠⁠ at ⁠⁠⁠faciallyconscious.com⁠⁠⁠. Have another question? Send us an email today at ⁠⁠⁠⁠info@faciallyconscious.com⁠⁠⁠⁠!

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Trina Renea - Medically-trained master esthetician and celebrities’ secret weapon @trinareneaskincare @facialbungalow

Julie Falls- Our educated consumer who is here representing you! @juliefdotcom

Dr. Vicki Rapaport -Board Certified dermatologist with practices in Beverly Hills and Culver City @rapaportdermatology

Rebecca Gadberry - Our resident skincare scientist and regulatory and marketing expert. @rgadberry_skincareingredients

Credits

Produced and Recorded by The Field Audio

thefieldaudio.com

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