How eCommerce brands can provide a customer experience that mimics the best parts of in-store shopping to bridge the gap between retail and DTC.
Building relationships is easier in person, but it doesn’t mean that you can’t delight customers with a personalized shopping experience in your online store.
What You’ll Learn From This Episode:
- The power of live product demos & live shopping
- How to build an ambassador program that delights participants and makes fans for life
- What supporting customers post-purchase should look like
- How to use exclusive retail partnerships to increase brand awareness and ultimately convert people online
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