Catalyst Podcast
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Author and entrepreneur John Winsor discusses the open talent landscape with Clinton. In this episode Clinton discusses the future of work with John Windsor, a renowned expert on open talent, author and entrepreneur. They explore how enterprises are adopting a blended workforce, integrating full-time employees with freelancers and third-party providers. John emphasizes the importance of leveraging global talent to drive innovation and solve complex problems. The episode covers the role of technology in enabling collaboration with external talent and the need for a growth mindset to overcome traditional barriers. For an even deeper dive, check out John's book, "Open Talent." LINKS: John’s website https://johnwinsor.com/ Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges by John Winsor https://johnwinsor.com/open-talent-book Topcoder https://www.topcoder.com/ "Abundance" by Peter Diamandis https://www.diamandis.com/abundance Open Assembly https://open-assembly.com/ Mike Morris - Torc https://www.torc.dev/bios/mike-morris Catalyst Episode 398: The human cloud – Discover how to harness the open talent ecosystem https://launch.nttdata.com/insights/the-human-cloud-discover-how-to-harness-the-open-talent-ecosystem See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Gina and Chris start with the premise that we are all salespeople, whether the word is in our title or not. If you’re delivering the product, you’re selling. If you’re asking your boss for a promotion, you’re selling. If you’re trying to persuade your kid to go to the museum - you’re selling! But in this episode Chris and Gina argue that what motivates the sale should come from a place of empathy, kindness, and desire to rather than . Chris touches on the stigma attached to the word ‘salesperson’ and Gina shares a recent example of when she was surprised, and crucially motivated, by an unexpected tactic. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Scott Campagna reviews the Apple Vision Pro In February 2024, Apple launched their new Apple Vision Pro (AVP), a wearable spatial headset that you operate with your eyes, hands and voice. This week Clinton is joined by tinkerer and Launch by NTT DATA’s Lead of Emerging and Immersive Technologies Scott Campagna to share his initial thoughts on the Apple Vision Pro. He reflects on some of the product's limitations - notably that it still looks pretty silly. Is the Apple Vision Pro just a fun gimmick or could it bring real value? LINKS: Apple Vision Pro https://www.apple.com/apple-vision-pro/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Keith Buehlman on the parallels between the Superbowl and Enterprise business agility. On this episode Clinton is joined by Keith Buehlman, Chief Digital & Strategy Officer at NTT Data to discuss what lessons can be learned from the NFL’s global expansion when it comes to enterprise business agility. From scaling product delivery and value networks to enhancing customer experiences, Keith and Clinton break down what an organization can take away from the NFL. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Jonathan Gibson on building a great customer experience at the IndyCar races The Indy 500 is the largest single day sporting event in the world, amassing 300 000 spectators. This week on Catalyst, Chris and Gina are joined by Penske’s Executive Vice President of Marketing and Business Development, Jonathan Gibson, to discuss how to create an intimate customer experience for hundreds of thousands of people. Jonathan breaks down all the customer touch points they’ve invested in and shares how technology can help thousands of visitors enjoy IndyCar race day. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Clemens Conrad has been jet setting to learn all about what's new and upcoming in tech. Listen into his conversation with Clinton to get a peek behind the curtain. Back with Clinton on this week’s Catalyst episode is Clemens Conrad, Launch by NTT Data’s Practice Lead for the Future of Mobility. You may remember Clemens from our November episode The Evolution of EV’s https://open.spotify.com/episode/11lduVKPRBs16A9GgqF3CE?si=b578931100c2476c! He returns to share all about new tech he witnessed from CES 2024 and the Japan Mobility Show 2023. From new sights to see in Las Vegas to using autonomous vehicles for mining, these shows were packed with new innovations that may just change the world. LINKS: CES https://www.ces.tech/ Japan Mobility Show https://www.japan-mobility-show.com/en/ The Sphere https://www.thespherevegas.com/ The Alpha-able LG Car https://www.youtube.com/watch?v=fNGTWxDZrWY&t=17s LG’s Bon Voyage camper https://www.youtube.com/watch?v=HlgdZ53JE50 Lillium Jet https://lilium.com/jet Figure x BMW Collaboration https://www.prnewswire.com/news-releases/figure-announces-commercial-agreement-with-bmw-manufacturing-to-bring-general-purpose-robots-into-automotive-production-302036263.html Applied EV https://www.appliedev.com/our-journey The Evolution of EV’s https://open.spotify.com/episode/11lduVKPRBs16A9GgqF3CE?si=b578931100c2476c See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Back with Clinton on this week’s Catalyst episode is VP of Engineering and, now, author Nate Berent-Spillson. Nate’s book, Frictionless Enterprise, was released November 2023 and he is here to chat about the aftermath. What are people saying, what was unexpected, and where can you find a copy of the book! Tune in for more tidbits of knowledge about creating a Frictionless enterprise and what it’s like to write and release your first book. LINKS: Frictionless Enterprise https://launch.nttdata.com/what-we-do/frictionless-enterprise Nate’s LinkedIn https://www.linkedin.com/in/natespillson/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
A viral video of Jeff Bezos talking about hunches sparks a conversation between Gina and Chris in this week’s episode. Bezos shared how he listened to his gut over the data presented, with positive results. Gina and Chris respond by discussing the principle of being data-informed rather than data-driven, and when to challenge the evidence and instead trust your instinct. They share wisdom on how KPIs can become problematic, and how every phase of product development and customer experience requires a unique blend of objective and subjective decision-making. LINKS: The LinkedIn viral video of Bezos https://www.linkedin.com/posts/arvanaghi_startup-entrepreneur-career-activity-7148679484026621953-8jDV/ Goodhart’s Law https://en.wikipedia.org/wiki/Goodhart%27s_law See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
NTT DATA has a new President! Tammy Soares has decades of experience in digital transformation and design-led thinking. This week on Catalyst Tammy joins Clinton to discuss her new position at Launch by NTT DATA. They discuss why she’s excited to join the Launch team. She shares some leadership lessons and explains how technology can transform industry, business and lives. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Chris and Gina dive into the ethics of AI with Northeast General Manager of Launch by NTT Data and professor Lisa Woodley. The boom of AI over the last year has brought up questions new, and old, about the ethics of the technology we use on a daily basis. From “is it okay that the person on the phone doesn’t know they are talking to a bot?” to “how do we ethically use journalistic data?” There is so much unknown about the way this impacts our lives and society. Lisa Woodley, General Manager of Launch by NTT Data and professor of UX Design, joins hosts Chris and Gina to dissect these questions and more. She dives into what the role of the designer is in AI systems, and gives insight into how the next generation of designers approach technology ethics. LINKS: Unmasking AI by Joy Buolamwini https://www.unmasking.ai/ Lisa’s LinkedIn https://www.linkedin.com/in/lisawoodley/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
PrizePicks’ Brian Huss joins Clinton to talk about the intersection of fantasy sports, community, and technology. For so many of us, sport isn’t just about wins or losses, it’s about the experience. This week, Brian Huss, VP of Innovation at PrizePicks shares how his team is pushing the boundaries of fantasy sports, to bring together fans with highly engaging digital experiences. Brian and Clinton discuss building community alongside great products, informed by prototypes and consistent feedback. Plus, Brian gives us the origin story of Community Plays where multiple members can join forces and root for the win together. LINKS: PrizePicks https://www.prizepicks.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Clinton is joined by Heather Hudnall, NTT Data’s chief nursing informatics officer, about building medical software that is usable at all points of entry. When it comes to your medical care, we hope and expect the best - but that’s not always what we get. NTT Data’s chief nursing informatics officer Heather Hudnall guests on this episode to dive into how we change that narrative with technology. As a former RN she is well versed in the needs of nurses doing the work on the ground and has translated those needs and desires to technology that falls into their workflow with ease and centers patient care. Listen in to Clinton and Heather's conversation about how these lessons can be translated across the industry. LINKS: Heather’s LinkedIn https://www.linkedin.com/in/heatherhudnall/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Catalyst host, Clinton, chats with innovation and design strategist Trevor Anulewicz to discuss innovation at a repeated scale for the enterprise. Innovation historically has not been in an enterprise's lane. Enterprises stick to what they are good at and innovation has stayed in the start up’s lane. But with the right processes and infrastructure - enterprises can change, and maybe even should. Trevor Anulewicz joins Clinton today to dive into how enterprises can do innovation on a repeated scale so that they can succeed far into the future. Often innovation theater can stunt this growth but innovation gardens, that we invest in and cultivate consistently, can be so important for when companies are inevitably in trouble. Tune in to hear how your enterprise can invest in finding new, novel and valuable opportunities to innovate. LINKS: Operationalizing Repeatable Innovation - NTT Data https://launch.nttdata.com/our-work/operationalizing-repeatable-innovation Trevor Anulewicz LinkedIn https://www.linkedin.com/in/trevoranulewicz/ Zoning in on Zone to Win with Geoffrey Moore https://podcasts.apple.com/us/podcast/zoning-in-on-zone-to-win-with-geoffrey-moore/id1087659707?i=1000631621401 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Kim Curley on how organizational culture can affect customer experience Software is straightforward, it’s people that are complicated. This week Chris and Gina sit down with Kim Curley, NTT DATA’s Vice President of People and Organizational Consulting to talk about the connection between EX (employee experience) and CX (customer experience). Kim shares some brain science on why fear and vulnerability can stop us from adopting new systems in the workplace and breaks down how internal structural problems can lead to external problems for users. Links: Kim Curley https://kimcurleyleads.com/meet Global Customer Experience Report
Dr. Daniel Rifkin on developing Ognomy, an app to help those with sleep apnea. Sleep apnea is a disorder that is underdiagnosed and undertreated. Dr. Daniel Rifkin is trying to change that. This week Dr. Rifkin joins Clinton to talk about his app Ognomy, a global digital app to help people get treatment for sleep apnea, a disorder that can lead to a number of downstream effects. They discuss how Ognomy can help patients who currently have trouble getting treatment and how the flexible health care app was developed. Links: Ognomy https://ognomy.com/
Catalyst’s host Clinton gets into the nitty gritty of culture and priorities of utility companies with guest Bryan Kearney. Bryan Kearney is an expert when it comes to energy companies. Retired now from leading them and currently consulting on behalf of them, listen in to this detailed conversation - stemming from the work Bryan has done with Nexient to get them an in with utility companies. From the community centered culture and safety concerned priorities, utility companies tend to be risk averse and slow to trusting new vendors - understanding the way they run may change the way tech companies approach partnerships and lead to better outcomes. Join Clinton and Bryan to learn more about the future of tech in utilities and energy. Links: Arizona Public Service https://www.aps.com/en/residential/home Bryan’s LinkedIn https://www.linkedin.com/in/bryan-kearney-05196/ Bryan's email
“What creates success in business?” It’s a question with about a thousand different answers, but if you’re looking for the cornerstone of personal and professional growth, the answer is clear: maintaining an ownership mentality. This week on , Launch by NTT DATA’s Chris and Gina discuss the difference between just doing your work and doing work that moves the needle. Check out the highlights below, then dive into the full episode to learn how to reframe your thinking and make stronger decisions. REMEMBER LEADERS ARE OWNERS Anyone who leads a group or manages a team must think like an owner. That means thinking beyond your cocoon and aligning your actions and decisions with the organization’s overall business goals. MAKE ONE UMBRELLA OF GOALS Owners always prioritize the organization’s goals. If your personal goals conflict, think about how you can reorient your thinking so that everything falls under one umbrella. EMBRACE RISK Owners are willing to take risks to drive the business forward. Whether that means entering uncharted territory or making decisions that are not based on predefined lists or strict boundaries, you must be adaptable and flexible when things change (and they always do!). TAKE ADVANTAGE OF SBAR SBAR (Situation, Background, Assessment, and Recommendations) is a structured way to present a problem to leaders or decision-makers that prevents miscommunication and provides a clear path to resolution. LEAVE YOUR EGO AT THE DOOR Separate facts from the stories we tell ourselves. Often, our minds subconsciously create certain narratives based on our ego, which can cloud judgment. Focus on the facts and leave out personal interpretations when presenting issues. "I INTEND TO" STATEMENTS In a leadership context, it's beneficial to encourage team members to make their own assessments and recommendations using "I intend to" statements. This approach empowers team members to take initiative, think critically, and actively contribute to decision-making. As always, don’t forget to subscribe to wherever you get your podcasts! We drop a new episode every Tuesday, and each one is jam-packed with catalysts for digital experiences that move millions.
Clemens Conrad walks us through the past, present and future of electric vehicles Electric vehicles have come a long way in the last 20 years. This week Clinton is joined by EV early adopter and Practice Lead for the Future of Mobility at Vectorform Clemens Conrad. Clemens breaks down the history of EVs and how they were being developed long before many of us knew. He talks about Vectorform’s innovative work with EVs and looks to the future of the industry. Links: __ __
Clinton is joined by Launch NTT Data’s Senior Vice President of Digital Transformation Services Chris Fox to dive into their new program LEAP (Large Enterprise Acceleration Program). Launch by NTT Data is happy to present LEAP - an initiative focused on supporting your enterprise in transforming into a company that innovates smoothly. Using this program, enterprises will save 20-40% by making running the business side of things more efficiently, giving you space to innovate successfully. Clinton is joined by Launch NTT Data’s Senior Vice President of Digital Transformation Services Chris Fox to discuss how this model has proven itself and what is to come. Links: LEAP https://leap.nttdata.com/ Chris Fox’s LinkedIn https://www.linkedin.com/in/chrisfoxmba/
Nate Berent-Spillson on how to free yourself up to think about the business Are you a dissatisfied technology leader dealing with constant friction? Lucky for you Nate Berent-Spillson has written a book to help! This week, Nate joins Clinton to discuss why he wrote the book . He shares his insights on how to overcome structural friction and how to stop churning over the little stuff. It’s time for frictionless organizational change! Links: Frictionless Enterprise Book https://launch.nttdata.com/resources/frictionless-enterprise-book
Gina is joined by President of Launch, Mark Orttung, and Zone To Win author Geoffrey Moore to talk about the market enterprises are currently in and what to do with it. This week, Gina and guest co-host and President of Launch, Mark Orttung, talk with Geoffrey Moore about his theory on enterprise business strategy and his book Zone to Win. Moore speaks on the four zones businesses exist in: performance, productivity, incubation, and transformation and how enterprises can get ahead and stay competitive in the current market. Listen into this discussion on leading enterprises through incubation and transformation. Enterprises creating governance models after start ups for their incubation zone to get ahead and stay competitive. Leading an enterprise through transformation Links: Zone to Win https://www.zonetowin.com/ Crossing the Chasm https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986 Geoffrey Moore LinkedIn https://www.linkedin.com/in/geoffreyamoore?original_referer=https%3A%2F%2Fwww.linkedin.com%2Fcheckpoint%2FchallengesV2%2FAQHLaYZwuzPcMQAAAYsgsHoZ_ViuSbH95Ha667etheWlFqKCAjXP9Q-rqBusc2N0GmcsUh5ziu2oY86FRM9fFdh3EYwYLCaJtQ%3Foriginal_referer%3Dhttps%253A%252F%252Fwww.linkedin.com%252Fin&challengeId=AQHLaYZwuzPcMQAAAYsgsHoZ_ViuSbH95Ha667etheWlFqKCAjXP9Q-rqBusc2N0GmcsUh5ziu2oY86FRM9fFdh3EYwYLCaJtQ&submissionId=63bc78bf-8c2b-8d17-5396-c946bd584241&challengeSource=AgEAyRxl5TWzLQAAAYsgsQeMDelRaUj04yKbWunnImH8_V8h3bQN-pmzV4GUPxI&challegeType=AgFLikgHaBTEEQAAAYsgsQeQDzFgRotcayPMD9kmG9xFTY7yS6sORG0&memberId=AgEWGZnCGQJprQAAAYsgsQeTKp9EGH1suEu_a6IjZXSUrU4&recognizeDevice=AgHYbGwMWwAzwAAAAYsgsQeXvV2ZUZX3QMGZOdp3LrEKD9bTAiLa
Recently Chris LoSacco started working with an architectural firm to build an art studio. This week Chris and Gina sit down to discuss everything he’s learned throughout the process - which is a lot. They talk about the parallels between software development and building in real life, from the importance of communicating expectations, to making information recommendations, to giving guidance and direction on cost implications, and Chris talks about his renewed dedication to the client, after having been one.
Most people have experience interacting with a public sector website or app and come away feeling frustrated or confused. However, the importance of making information in the public sector accessible cannot be understated. This week our host Gina is joined by Natalie Kurz and Cathy LoDuca to discuss their work in the public sector and websites/apps that they love!
The word “platform” is thrown around a lot in the tech industry. What is a platform? Or better yet what is a platform way of thinking? This week NTTData’s VP of Engineering Nate Berent-Spillson joins Clinton to talk about how platforms operate and what is needed to shake things up and innovate. Using lessons from history, Nate and Clinton build a model for how large enterprises can harness disruptive shifts to create real change.
Great ideas should be formed around the customers' needs. This week on Catalyst Clinton is joined by NTT Data’s David Schell and Kristen Foster, the Director of Service Product Development at Trinity Industries to discuss finding and cultivating innovative product ideas within an enterprise. How wide of a net should you be casting to bring in new ideas? How do you make sure that customer’s voices are being heard? What are the big bets you should go after while making some quick wins? Kristen shares how she’s helping to bring the railcar industry into the future. Links: Kristen Foster https://www.linkedin.com/in/kristenfoster-kfos/ Trinity Industries https://www.trin.net/home/default.aspx
Diverse teams are often the most successful. This week on Catalyst, Clinton is joined by Paul Hlivko, Chief Experience Officer and CTO at Wellmark Blue cross and Blue Shield, to talk about his groundbreaking work on how to rethink talent strategies. He breaks down how best to pull together diverse talent to create a better environment for workers and better outcomes for the enterprise and he explains how gig talent and crowdsourcing can build a more resilient organization. Links: Open Assembly https://open-assembly.com/ Center for the Transformation of Work https://transformationofwork.org/ Competing in the New World of Work https://www.amazon.ca/Competing-New-World-Work-Adaptability/dp/1647821959
Clinton and Danny on what satisfaction and progress looks like as a Digital Leader. This week on Catalyst, Launch by NTT DATA’s Clinton and Agile’s Danny Presten take a look at company transformations and how to improve flow through the value stream. Links: Launch by NTT Data https://launch.nttdata.com/
Gina and Chris on how to progress as a Product Leader whilst finding your place in a rapidly expanding company. This week on Catalyst, Launch by NTT DATA’s Chris and Gina return to catch up on the brand new world of Launch, what it means to be a Product Leader in an organization that’s quickly growing, and when to use your influence. Links: Launch by NTT Data https://launch.nttdata.com/
