A healthy culture is a key factor in developing a highly reliable organization, or HRO. For a culture to be healthy depends on the existence of psychological safety in that culture. In this new series of our award-winning podcast, we discuss how to develop a healthy workplace as we continue our examination of HROs and the practices that lead to them.

 

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Performance Improvement Consulting
Vizient

 

Guests:
Kristina Kelada, PHR, CHRE, CHRS
Associate Principal, Reliability and Management Systems
Vizient

 

Elizabeth Mack, MD, MS
Principal, Reliability and Management Systems
Vizient

 

Show Notes:
[02:28] Importance of building a culture on trust and respect
[03:38] Psych safety defined
[05:30] It is dangerous when employees are quiet
[07:18] How to know you have psych safety in your practice
[09:19] What leaders can do
[10:14] We’re in healthcare, for goodness sakes!

Links | Resources:
How to interpret and use your SCORE survey results (Safe and Reliable Healthcare): SCORE Interpreting and Using Results

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Dr. Mack’s email: elizabeth.mack@vizientinc.com

Kristina Kelada’s email: kristina.kelada@vizientinc.com

 

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