Modern Practice Podcast - Developing learning areas to improve and sustain performance, Part 3 - Dr. Tom Villanueva and Vizient Medical Leadership Team | Podcast

Developing learning areas to improve and sustain performance, Part 3

FEB 15

Modern Practice Podcast

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On this final episode of a three-part series, Tomas finishes his discussion with two experts on high-reliability organizations who examine the crucial role of learning areas in the success of top performers. High-performing organizations take care of not only their patients but their staff and indeed enable staff to be at their best.

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal
Performance Improvement Consulting
Vizient

Guests:
Suzanne Miller, MSN, RN
Senior Consulting Director
Reliability and Management Systems
Vizient

Katerie Chapman, MHA
Senior Principal, Safe and Reliable Healthcare
Vizient

Show Notes:

[00:54] Need for change-ready units in the organization

[01:32] Overcome the perception “this is one more thing”

[03:17] Example: skeptical ICU nurse – “This is going to fail”

[04:56] Taking a phased approach

[05:37] Measuring success of learning areas: the benchmarks to use

06:22] Excited staff members

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To contact Modern Practice: modernpracticepodcast@vizientinc.com