Dr. Nathan Regier welcomes Meredith Bell to today’s episode, she is known as the Heart-Centered Connector. Meredith has the gift of connecting people and teaching others how to lead. She is the Co-founder and President of Performance Support Systems, a company that publishes books and software tools that help companies build strong leaders and teams. Meredith is the host of the popular Grow Strong Leaders Podcast and is the author of two books along with her partner Dennis Coates: Connect with Your Team: Mastering the Top 10 Communication Skills and Peer Coaching Made Simple: How to Do the 6 Things that Matter Most When Helping Someone Improve a Skill.
Key Takeaways:
[1:56] Meredith shares about herself at the moment when the podcast was recorded.
[3:05] How did Meredith start what she is doing today?
[5:55] Meredith talks about sustained behavior change.
[9:12] What are some keys to success if we are trying to build culture change based on new behaviors?
[11:24] Meredith explains why it is helpful for leaders to show vulnerability.
[13:59] What are some specific behaviors leaders can do to help support real behavior change?
[16:40] Meredith explains how working with our people drives engagement.
[19:37] How conflict works with leaders? Leaders should apply curiosity and creativity when facing conflict.
[22:07] Meredith talks about some of the ten communication skills stated in her book: Listening and Expressing Appreciation.
[26:48] Meredith speaks about Accepting Feedback Graciously.
[31:05] A leader needs to know how to ask good questions (even when afraid of the answers that may follow).
[32:56] Meredith talks about the emerging trends she has on her heart: We need to show more compassion to others.
[35:57] Nate gives his three key takeaways from an amazing conversation with Meredith Bell.
Mentioned in this episode:
The Compassion Mindset
Grow Strong Leaders
Connect with Meredith Bell on LinkedIn, Facebook, and Twitter
Tweetables:
“Developing cultures based on new behaviors is a massive challenge.” #oncompassion
“People need to be willing to be open and vulnerable about their own struggles when trying to build culture change based on new behaviors.” #oncompassion
“Ask yourself: What is one thing that I can do that will make working with me a better experience for others?” #oncompassion
“Conflict is a natural part of working with someone else.” #oncompassion